jc10703 Posted September 5, 2018 Share Posted September 5, 2018 I have attempted to make changes based off several "fixes" that worked for other users and they have been no assistance to me. I believe I have version 6.20 to the best of my knowledge. I have attempted to export both as a youtube video and as just a video file. Have changed the video quality and compression ratio. Still nothing it gets to 67.5% and just continues to cycle but go nowhere. I have attempted this at 5 times now after all the adjustments. Please Help. Link to comment Share on other sites More sharing options...
JimmyRustle Posted September 6, 2018 Share Posted September 6, 2018 v6.20 was unfortunately very buggy when we released it. We are aware of this export hang issue. We have put v6.10 back on the website so I suggest you go back to that one for now. Link to comment Share on other sites More sharing options...
jc10703 Posted September 6, 2018 Author Share Posted September 6, 2018 17 hours ago, JimmyRustle said: v6.20 was unfortunately very buggy when we released it. We are aware of this export hang issue. We have put v6.10 back on the website so I suggest you go back to that one for now. How do I go about doing this?? Link to comment Share on other sites More sharing options...
borate Posted September 6, 2018 Share Posted September 6, 2018 Simply download and over-install the version now be offered here. At the time of this response, that version was 6.10. The revised 6.2x should be along shortly. Link to comment Share on other sites More sharing options...
Nationalsolo Posted September 6, 2018 Share Posted September 6, 2018 Hi Make sure you retain the setup.exe file that you originally used to install your current version VP (6.20) ..put it somewhere safe just in case you need it. Ensure you have the registration code for that version. Uninstall your current version of VP (6.20) including the data files using the PC control panel. Go to... https://www.nchsoftware.com/videopad/index.html and download the version there. This should be the .exe setup file for the earlier version of VP. (6.10) (You can check the version number in the download window) Double click the .exe file to install VP. Run the program and when prompted enter the registration code you obtained for VP 6.20 Nat Link to comment Share on other sites More sharing options...
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