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  2. I have this same problem when updating to V. 4.0. I use Windows 7 on a 64-bit system. Does this fix still apply? Windows says my sound driver (RealTek 6.0) is installed, but NONE of my programs recognize it now, including Windows Media Player and internet sites like YouTube. The message is: 152413 - SoundTap could not connect to the filter driver. If you have not restarted your computer since installing SoundTap, you will need to do so now. This isn't the first time I've had this problem updating SoundTap only to find it doesn't connect to my driver, but it is the first time I don't seem to be able to fix it. This is an unbelievable annoying problem with SoundTap and apparently, I'm not the only one. You should REALLY fix this problem in time for the next version of SoundTap. Thanks.
  3. Today
  4. @Chris75: thanks for the answer. I don't think I'd consider dither an effect. It is a method used to reduce distortion when digital samples are requantized. From Wikipedia: I'm still wondering if WavePad applies it or not.
  5. Thanks macfly, I will try those suggestions
  6. Hi, All reports are available from top menu icon Reports > Other reports... > this will show all the available reports. In your case you can use the "Item Sales report" to display all your items sales based on an specific period of time. Best regards,
  7. Hi I have sent a PM back as i think you have sent me the link for mac not windows.
  8. Hello, if the issue is only happening with the latest version of the program then you may want to contact NCH Software support team to check on the possibility of getting an older version installer for testing.
  9. Hello, the program does not have an option to automatically apply any effects when shortening the file, however you have the option to apply any of the effects offered manually before you save the slideshow or video.
  10. PM Sent
  11. It sounds like you don't have any customers selected when you go to View-->Customers. If you do, the Export to CSV (for Mail Merge) should be enabled.
  12. What format were you converting from? I'd recommend opening a support ticket at but I'd also like to try to reproduce this. I assume that you're using Windows 10. Do you have the Creator Update installed?
  13. If you find a bug and report to us we'll provide free license for the release that has the bug fixed. If you upload your project files on a file sharing server, PM me I'll try to export it for you - for this time only.
  14. Hi Check the Preview Format pane Preset box under Tools/Options/Display and reset it to 512 x 288 (16:9) You may have yours set too high for your PC to have the time to generate all the thumbnail and preview images etc. If this is the case and you are trying to preview your edit it can produce the "Building Preview" message Nat
  15. Three things to try... In OPTIONS, under the EDITING tab, toggle the "use hardware-accelerated video effects" checkbox to the opposite choice. Right-click in the review window, click CHANGE PREVIEW SETTINGS and choose a lower resolution. Install the latest VP version.
  16. I am an aspiring you-tuber and unsure of where my channel will go. I just spent 3 days editing a video, only to NOT be able to export it because my trial ran out with zero warning that I wouldn't be able to export to any usable format. This plus the lousy performance just lost you a sale.
  17. I am getting the "building preview" when trying to preview to make sure my text animations and transitions look right. My machine is a year-old core i5 with 16 GB of RAM and a Samsung SSD, and none of these resources are being stressed at all. Is there some setting I'm unaware of to allow VP to use more of my system's available resources, or is it just this laggy?
  18. Hello I am new to Express Accounts. Can anyone tell me how I can create a sales report showing all my sales excluding VAT for a given period ie. the month of April? I need to print out a monthly report for my accountant of all my sales on a monthly period. Look forward to a helpful reply. Tony
  19. Try changing the script to the following: #!/bin/bash echo “About to launch Debut and take a snapshot!” /Applications/ -snapshot -source "webcam" -ms 1000 & sleep 15 /Applications/ -exit For the periodic recording every 10 minutes, you can create a launchd plist and use launchctl to load/unload it. Example: 1. Create a debutlauncher.plist text file in your /Users/<username>/Library/LaunchAgents folder with following contents. Where /Users/myusername/Documents/ is the absolute path to the script above <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" ""> <plist version="1.0"> <dict> <key>Label</key> <string>debutlauncher</string> <key>ProgramArguments</key> <array> <string>/Users/myusername/Documents/</string> </array> <key>StartInterval</key> <integer>600</integer> </dict> </plist> 2. In Terminal, cd to the /Users/<username>/Library/LaunchAgents folder then run 'launchctl load debutlauncher.plist' 3. If you want to remove the scheduler run 'launchctl unload debutlauncher.plist' in the same folder
  20. HI, Could you please share your project files to us (put them on Google Driver or DropBox etc.) and PM me the link. I'll try it out. Thanks.
  21. Hi, This bug is fixed and will be applied to the next release.
  22. Yesterday
  23. "Video unavailable." What export resolution did you select. There are many choices ... some suitable for YouTube.
  24. I have croped a video and am trying to export it to upload it to youtube. I am trying to get the right image size. But the video is not filling the screen. There is a big black frame around the video although I chose to resize the video when iwas asked just Before the export . Pleas see the video on youtube: you see the film is small in the middle. How shall I make tthe film bigger ? I have chosen different fps (720 and 1080 in youtube format ) in the export menu. Thanks a lot for your help.
  25. I am trying to write a script that will take a snapshot, then exit Debut and exit the script. In future I want to schedule the script to run every 10 minutes or so during daylight hours, but that can wait for now. The script is starting from the command line and taking the snapshot just fine but then it does not exit Debut or the script. #!/bin/bash echo “About to launch Debut and take a snapshot!” /Applications/ -snapshot -source "webcam" -ms 1000 /Applications/ -exit { sleep 1m kill $$ } & while true do date sleep 1 done
  26. Hi. Suddenly my Switch Plus has stopped converting files to .mp3 stating that the conversion of the file has failed because "the encoder used to create the file has quietly failed. It's possible the choice of encoder settings produced the issue". The encoder settings used are the same I have been using for years and I cannot understand what the problem is. Could you help understand what the problem is?
  27. Specifying 4:3 across the board, the image appears to fill the entire frame when viewed as an exported mp4 file. This is a three-second movie that plays in several media players here.
  28. For me it was when I tried exporting to YouTube. I have done it this way every other time with success but for now. I am using same settings as before 1080 with 60 frame rate. I tried lowering this but still fails.
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