HelpingSaveHumanity Posted April 20, 2023 Share Posted April 20, 2023 Hi, Ok, 2 things and I'm really concerned now. I just switched over from Win 7 to Win 10, & this is my first try at using NCH since the switch. I've tried 4 times to export a pretty short video, & every time it comes out horrific. I know there's a word for it, I just don't know what it is. Here's a SS - https://imgur.com/VKXLwuT Audio is fine, just not the video. I even shut down my Brave thinking it was causing the issues, although I've never had to shut it down before, & same issue. On another note, I thought I had the instructions on how to save the settings so when I redo my computer I can just copy them. I vaguely remember hearing that I can NOT just copy the folder in APP DATA (which is what I did) & my settings didn't get saved. I'm not thrilled that I can't just copy a folder because I always back that up & it works for everything but Fx where you have to copy a specific profile. Thanks Link to comment Share on other sites More sharing options...
borate Posted April 20, 2023 Share Posted April 20, 2023 Check this out. Come back if the issue persists. As for appdata, the links here should give insight. Link to comment Share on other sites More sharing options...
HelpingSaveHumanity Posted April 25, 2023 Author Share Posted April 25, 2023 On 4/20/2023 at 6:24 AM, borate said: As for appdata, the links here should give insight. This doesn't help. I already know you can copy the settings over. I'm talking about why the video pad settings didn't copy over when I did do that. Thanks Link to comment Share on other sites More sharing options...
borate Posted April 25, 2023 Share Posted April 25, 2023 Specially, which Videopad settings were you attempting to copy? Link to comment Share on other sites More sharing options...
HelpingSaveHumanity Posted April 26, 2023 Author Share Posted April 26, 2023 Ok, so we installed AMD Radeon drivers - didn't help We installed DirectX - didn't help Reinstalled twice had nothing open & tried - didn't help Now I tested it on another shorter video & it's exporting a 1 sec file. It is finished within 3-5 seconds & when I try to play it, I get the same colors & it plays the 1 sec & not the entire video. Please help, I can't work. Thanks Link to comment Share on other sites More sharing options...
HelpingSaveHumanity Posted April 26, 2023 Author Share Posted April 26, 2023 1 hour ago, borate said: Specially, which Videopad settings were you attempting to copy? Tools - options Link to comment Share on other sites More sharing options...
borate Posted April 26, 2023 Share Posted April 26, 2023 Try this next... Go to OPTIONS | ADVANCED and at the bottom Video Processor section click the caret and choose None (CPU only). Restart Videopad. Next, in the export dialog click the blue Default Quality/Filesize link and choose Off (Re-encode Video). As for TOOLS | OPTIONS, what settings there were you attempting to save? Link to comment Share on other sites More sharing options...
HelpingSaveHumanity Posted April 26, 2023 Author Share Posted April 26, 2023 YEHHHHH!!!! It worked!!!! Thank you!!! So what was the issue? As far as the settings, I want to copy over all settings to my computer whenever I redo my OS. Why does it matter which settings they are? Are some saved in APP DATA & others not? Primarily - fade out time, where to export, removing a checkmark on one setting (I can't remember which one right now), etc. And on another note that has nothing to do with redoing the computer, I STILL wish my export settings were saved permanently for all new videos. sigh Thanks again. Link to comment Share on other sites More sharing options...
borate Posted April 27, 2023 Share Posted April 27, 2023 Testing installation of several releases, most OPTIONS settings were retained, such as the Disk tab Save New Media choices. However, the Default Export Folder did not always persist. It's not clear what "fade out time" you are referring to. It would be enlightening to know which of the two suggestions that you implemented fixed the problems you listed. If you have the time, please revert each setting, in turn, and report which causes which issue: the color or the export. Thanks. Link to comment Share on other sites More sharing options...
HelpingSaveHumanity Posted May 2, 2023 Author Share Posted May 2, 2023 Sorry, I haven't had time to do this. I need to test it on something very short so I don't waste time & I haven't had a chance yet. Now I'm having another issue I will post about. sigh Thanks Link to comment Share on other sites More sharing options...
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