SCARLETTLADY Posted September 8, 2021 Share Posted September 8, 2021 I have a number of invoices which are showing as 'not paid' even though the payment has correctly been allocated to the invoice? This is confusing for customers when they receive a statement which shows that their invoice as 'not paid' when they can see their payment listed? I've recalculated the customers balance and still this hasn't helped???? Confused. Link to comment Share on other sites More sharing options...
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