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I would like to express deep dissatisfaction and frustration with the software. My deadline is ruined due to inability of the software to manage files> 1GB, which makes it totalt useless. It worked just fine before I bought the license. It is tough to avoid F words, but I would like to let others know: do not buy it, or always have a backup solutions.

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Begin a new project by Clearing Unused Cache Files, under OPTIONS | DISK tab.  A 1GB should be no problem, but more specifics are needed.

What is the length of the project?  What is the file type of the specific file/s?

What version of the program is being used?  Install this one.  For licensed users upgrades are free for up to six months from purchase date.  After that, VP will continue to fully function but a fee will be required in order to register the newest.  Retain your old install file and registration info.

As for back up, Save Project File AS routinely, giving it a unique # or name, so as not to overwrite prior saves.  Using Save Project Files (no AS) will overwrite.  Then you're protected.

If the problem persists, please share your project.  Someone will likely come up with a fix.  This is easy, quick and can be done privately.  Just follow these steps...

  •     Back up --- With your project on the timeline, click on MENU at the top-left.  Click FILE|BACK UP PROJECT FILES TO FOLDER.  Choose a folder and SELECT FOLDER.
  •     Upload ---  Upload the saved, numbered FOLDER.  Use a free server - Google Drive, MS OneDrive, etc.*  Do NOT upload the individual VPJ or export file. 
  •     Get link --- Get a public link.  If using Google Drive click GET SHAREABLE LINK. If shown as "restricted" to "anyone with the link can view."
  •     Share ---     Click COPY LINK | DONE.  Paste that link here, or click the folder at the top-right of this forum to message it privately to me.  It won't be shared.

          *    Before uploading, right-click the folder, click PROPERTIES.  Look at the File Size to confirm that it's not too big for the free space on the server.

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Using an old Vista machine and version 8.94 there is no difficulty here in loading and editing files over 1Gb (1920 x 1080 15 - 20 min copies of Super 8 films.) Obviously not too nifty in caching first time around to an empty cache folder  but OK once this is complete.

More details on what you are trying to work with would be useful.


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