Gregson Posted December 13, 2020 Share Posted December 13, 2020 Hello, I am using Express Accounts version 8.16. I am puzzled why how the credit-card account works. I tried to post the interest ($0.26) charged on a very small purchase by using Account transfer in the Accounts tab. I tried to transfer the amount from Credit Card (balance of -$165.19) to Interest Expense (balance of -$0.16) for the date 2018-01-08. The transfer was refused with the message "This account does not have an adequate balance." while pointing to the Credit Card account entered in the "Transfer from account:" window. I thought that the whole point of a credit card was that the purchases could be made which drove the account negative, and that the card owner then paid off the card when she/he wanted. Is there a way to specify the card limit? Is there a more appropriate way to do what I was trying to do? Also, how can I include a screen capture in this message? It would help by increasing the clarity of what I was doing and its outcome. Thanks for your time and help. Best regards, Peter Link to comment Share on other sites More sharing options...
elk Posted December 14, 2020 Share Posted December 14, 2020 It is not possible to set a limit for the CC. It would be helpful if you can provide some screenshots showing what you are trying to do. I would recommend you to submit a support ticket, so the technicians can take a look: https://www.nch.com.au/support/index.html You can upload the screenshots to Google Drive or Dropbox and share the download link Link to comment Share on other sites More sharing options...
S n C Posted December 15, 2020 Share Posted December 15, 2020 Please inform here about recording the journal so that it is clearer .... Wherever, during the process the account transfer must not exceed the existing balance. Link to comment Share on other sites More sharing options...
PetersMax Posted April 4, 2023 Share Posted April 4, 2023 I had a similar issue with my credit card account in Express Accounts, so I completely understand your frustration! After doing some research, I discovered that credit card accounts work a bit differently than regular bank accounts. Instead of transferring the interest to the Interest Expense account, try adding it as a separate transaction on the credit card account itself. As for specifying the card limit, that is usually set by the credit card company and can be found on your statement or by contacting them directly. Regarding your question about including screen capture, you can usually take a screenshot by pressing the ""Print Screen"" button on your keyboard and then pasting it into a document or image editing software. Also, I found some info about online CC and physical CC at https://Brianscrаbs.cm, which might be helpful to you. Link to comment Share on other sites More sharing options...
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