Change File Location in Audio File Breaks Link in Project

[Paul N.]

In another post, I talked about all of my PROJECT MEDIA files pointing to the backup location, rather than original directory, after performing a PhotoStage backup.

I now have another problem with AUDIO files. When I right click on an AUDIO file, select FILE DETAILS, then point it to a different location (the original in this case), the AUDIO file exhibits the following behavior:

• The check mark disappears against the AUDIO file in MEDIA
• A (1) appears beside the file name (when I can get it to display in MEDIA). Is this an error message
• When I double click on the AUDIO file in MEDIA, it will play.
• The AUDIO shows in the film strip with the correct name. When I right click to adjust the Audio, the panel will not play the audio
• When I play the show, the AUDIO file does not play. All other clips play.

I don't have the same problem with PHOTO's. They still work after I change their location from the backup to the original source.

Thoughts?

[Fred28]

Could you share some screenshots of the process you described above so I can have a better idea of what you are doing and where? Also could you explain what you mean by you performed a photostage backup?

You might also want to reach out to NCH technical support team here:  https://www.nch.com.au/support/index.html

[Paul N.]

How do I share screen shots Fred28? I can't see any place for attachments and I can't paste images into the reply box

[Paul N.]

Thanks N_C_H_josh. Understand.

I was able reproduce and document the issue and put it into a Dropbox public folder (I hope). The following should take you to it.  https://www.dropbox.com/s/u2p34ia2swb60x7/Audio File Link Problem.pdf?dl=0