LouieBrown Posted December 11, 2020 Share Posted December 11, 2020 Hi. Suddenly my Switch Plus has stopped converting files to .mp3 stating that the conversion of the file has failed because "the encoder used to create the file has quietly failed. It's possible the choice of encoder settings produced the issue". The encoder settings used are the same I have been using for years and I cannot understand what the problem is. Could you help understand what the problem is? Link to comment Share on other sites More sharing options...
Kim 1318 Posted December 11, 2020 Share Posted December 11, 2020 If you convert other file format do you have the same issue? Link to comment Share on other sites More sharing options...
tollquen Posted May 20, 2021 Share Posted May 20, 2021 I have the same issue. even re-installed the software, same problem. It worked fine for an extended time, then all of a sudden problems. Converting to different bitrate and then this happens, don't have time for this. Link to comment Share on other sites More sharing options...
david enright Posted June 18, 2021 Share Posted June 18, 2021 iam having same trouble how do i fix it Link to comment Share on other sites More sharing options...
Fred28 Posted June 18, 2021 Share Posted June 18, 2021 Please contact NCH Technical support here: https://www.nch.com.au/support/index.html to report this as you might need to do a clean install of the program. Link to comment Share on other sites More sharing options...
IRM Posted November 12, 2022 Share Posted November 12, 2022 This could happened due to an updated version installed on your computer that has removed the licensed version of the program, Please contact NCH Technical support here: https://www.nch.com.au/support/index.html in order to request the valid version of the software with your registration code in order to restablish the software on your machine and be able to complete your tasks. Link to comment Share on other sites More sharing options...
RCHRIT Posted February 10, 2023 Share Posted February 10, 2023 This problem with Switch File Converter when converting to MP3 was a surprise to me after using this function for years. After researching on this forum and investigating the Encoder settings, I was able to solve the problem by changing the Encoder's "Bitrate" option to "Average Bitrate" (224) and clicking "OK". I have had no problems since. No software update or change is needed. Link to comment Share on other sites More sharing options...
Janeer Posted March 9, 2023 Share Posted March 9, 2023 Thank you for sharing this news! I was recommended to check insufficient system resources. If my computer doesn't have enough processing power or memory to handle the conversion process, it may result in errors or crashes. They recommended me to try closing other programs or upgrading your hardware. But I followed your post and now it works. project design (description) Link to comment Share on other sites More sharing options...
MakubX Posted April 17, 2023 Share Posted April 17, 2023 NCH Software is always interested in improving our existing programs and developing new programs. If you have an idea you'd like to share with us, please submit your suggestion here: https://www.nch.com.au/suggestions/ Link to comment Share on other sites More sharing options...
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