Miggy Posted February 2, 2019 Share Posted February 2, 2019 Has anyone used the stabilizer function lately? I haven't used it in a while, but when I did it worked great. Now I'm getting this error halfway through the process.http://www.landowonder.com/error.png I've tried numerous videos of various lengths - from 3 seconds to 12 minutes, .mp4s, avi, mpeg, used normal mode, ultra mode... same error halfway through. Link to comment Share on other sites More sharing options...
borate Posted February 2, 2019 Share Posted February 2, 2019 Tested four clips - up to thirty-second duration - without incident. Halfway through there's a brief flash of a box that's titled "deshaker." Post a link to a clip that crashes for you. Link to comment Share on other sites More sharing options...
Miggy Posted February 2, 2019 Author Share Posted February 2, 2019 It errors out on all the videos I've tried. But here's one such video: http://www.landowonder.com/dog.wmv Link to comment Share on other sites More sharing options...
borate Posted February 2, 2019 Share Posted February 2, 2019 Not here. Update the video driver and Direct-X, if you haven't done so already. https://www.nchsoftware.com/videopad/kb/1772.html Link to comment Share on other sites More sharing options...
Nationalsolo Posted February 2, 2019 Share Posted February 2, 2019 Hi Miggy Your short clip downloaded and stabilised OK with no messages. Nat Link to comment Share on other sites More sharing options...
Miggy Posted February 2, 2019 Author Share Posted February 2, 2019 Thanks borate and National for checking. I should begin each of my posts with "My video driver is always updated" 😛 DirectX is version 12, which is what Windows 10 should be. I checked the link just in case, but it says there's no direct download for updating, it's handled with the automatic Windows 10 updates. I'm going to temporarily break a NCH rule and install VP on my laptop and see what happens with that. If it works, I'll use it long enough to stabilize the 8 short videos I need and then uninstall it. I'm going to say again, I really think there's something going on with VP + Ryzen 7 processors = unexplained headaches. Link to comment Share on other sites More sharing options...
Dangerfreak Posted February 7, 2019 Share Posted February 7, 2019 @Miggy Hi Miggy, I remember I had a similar problem with the stabilizer some time ago. For me it helped to reset the deshaker options to default. The settings are saved to C:\Users\{YourName}\AppData\Roaming\NCH Software\VideoPad\deshaker.dat , you can also try to delete that file (better rename it so you have a backup). If that doesn't work: Maybe it helps to change the encoding settings? I usually set them to H264 (Native)/Default Quality and MP3 (Native)/48000hz 160kbps, stereo- Link to comment Share on other sites More sharing options...
Miggy Posted February 7, 2019 Author Share Posted February 7, 2019 6 hours ago, Dangerfreak said: @Miggy Hi Miggy, I remember I had a similar problem with the stabilizer some time ago. For me it helped to reset the deshaker options to default. The settings are saved to C:\Users\{YourName}\AppData\Roaming\NCH Software\VideoPad\deshaker.dat , you can also try to delete that file (better rename it so you have a backup). If that doesn't work: Maybe it helps to change the encoding settings? I usually set them to H264 (Native)/Default Quality and MP3 (Native)/48000hz 160kbps, stereo- Thanks, Dangerfreak. I'll give that a try. Link to comment Share on other sites More sharing options...
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