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Simon L

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Everything posted by Simon L

  1. Hi, It would be best to submit a support ticket for further assistance as this issue requires further analysis and troubleshooting. You may send the support request from this link: https://www.nch.com.au/support/supportcontact.html
  2. Hi, Can you send us a sample screenshot of the notation you want to achieve so that I can try to see if I can replicate it on the program?
  3. Hi, The fonts available in the program are the fontypes you have on your computer. You can search for shape-note fonts and add it on your computer's font settings. Once added, you should be able to use that font in Crescendo.
  4. Hi, You can adjust the quality of the saved recording by clicking Options -> Change Settings -> adjust the Encoder Options preset Settings to High Quality, or adjust the sample rate and size. I hope that helps.
  5. Hi, The program stops the recording if it detects a period of silence during the stream. However, it should re-start recording once it detects the audio again. Does the program re-start the recording on your end?
  6. Hi, It would be best to submit a support ticket for further assistance as this issue requires further analysis and troubleshooting. You may send the support request from this link: https://www.nch.com.au/support/supportcontact.html
  7. Hi, I've tested on SoundTap v6.09 on Windows and the changes on the settings stick. Try downloading the latest version of the program and see if you are still experiencing that issue.
  8. Hi, It might be possible that the hard drive where the Save to Folder is set to (i.e C:\Users\...) is full or almost full. The legth of recording the program is capable of depends on the available hard drive space.
  9. Hi, It would be best to submit a support ticket for further assistance as this issue requires further analysis and troubleshooting. You may send the support request from this link: https://www.nch.com.au/support/supportcontact.html
  10. Hi, Sam. That often happens when you move or copy the MixPad file (.mpdp) without the accompanying project folder. It has the same name as the MixPad file with ".mpdp.ProjectData" on the folder name. Try locating that folder and copy/paste it on the same folder where the MixPad file is. Let us know how it goes.
  11. Hi, There is a Punch and Roll feature on WavePad. Go to the Record tab -> Select a region/section on the waveform you want to re-record -> click the Punch button. I hope that helps.
  12. Hi, With that duration and number of repeats, it should not be a problem. I was able to repeat loop a 4-minute song a 100 times. It would best to contact the NCH support team so that they can help you investigate the problem. You can reach them via the link below. https://www.nch.com.au/support/index.html
  13. Hi, What is the original duration of the audio file and how many repeats you would like to set it to?
  14. Hi. Try downloading that component from the link below. https://www.nch.com.au/components/ffmpeg26.exe
  15. Hi. There is currently no direct mouse or keyboard shortcut to do that. You may, however, use the Bookmarks window (CTRL+SHIFT+B) -> click one of the bookmarks then SHIFT+Click another bookmark to select the section in between those bookmarks.
  16. Hi. Please open a support ticket through this link: https://www.nch.com.au/support/supportcontact.html?software=Crescendo&support
  17. Hi. What is the exact format (i.e. MP3, WAV, etc.) of the music from GameZ? You can check the formats supported by Switch from this link: https://www.nch.com.au/switch/kb/1405.html
  18. Hi. WavePad currently does not have the capability to merge audio tags or set tags for each section of the joined audio.
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