Gekker

You'll only receive a registration code when you purchase a license. If you saved your PhotoStage edition as a .SPJ project file you can reopen it and export it after purchasing a license at https://secure.nch.com.au/cgi-bin/register.exe?software=photostage

You can check all the available Express invoice reports in the user's manual at http://help.nchsoftware.com/help/en/expressinvoice/win/reports.html
If the reports you need are not available, NCH Software formally takes suggestions or feedback about their products through the form at http://www.nch.com.au/suggestions/

You can find all the available notation under the "Notation" tab at the top left. You can also click a note you've already placed to get a menu of different notation the > is on the pink circle.

Please be aware that muting a track doesn't enable or disable recording on it, only the playback. The first button with a circle is the track's recording control, the second button with an "M" is for muting a track during playback. Also, please make sure you're pressing the "Play" button at the bottom left instead of the main "Record" button

If the program is not doing something it should, please enter a support ticket at http://www.nch.com.au/support/index.html

Hello,

Please notice that each individual track has a "Record" button, this button won't start or stop recording, it lets you know if the track is enabled to record when you click the main record button at the bottom left. In this case, record something in track one, then click its record button to disable recording on that track 1, and click the track 2 record button so when you click the main record button, the audio on track 1 only plays and track 2 records.

Hello,

As you can confirm at https://www.nch.com.au/twelvekeys/index.html the purpose of the program is " TwelveKeys is a music program designed to assist musicians as they transcribe music recordings. " This means that the program won't listen to music and tell you what the chords and notes are, you'll see white lines of what the program interprets so you can calculate whats being played so you can transcribe it to musical notation.

NCH Software formally takes suggestions or feedback about their products through the form at http://www.nch.com.au/suggestions/

Hello,

-Where is the subtitle stream coming from? Is it a video next to the first video?
-When you say " when subtitles are added" are you referring to load a .str file to a VLC video that Debut is not capturing?

In that case, please enter a support ticket at http://www.nch.com.au/support/index.html

Hello,

Try uninstalling the program, reinstalling from https://www.nchsoftware.com/voicechanger/vxlsetup.exe , restart the PC after installing to setup the audio drivers correctly and then register your license. If you need further assistance please enter a support ticket at http://www.nch.com.au/support/index.html

You can purchase the license and test it, if you're not satisfied with the program, NCH Software offers a 30 day refund policy at http://www.nch.com.au/general/refund.html

Hola,

Haga click en "Artículo", en el lado derecho puede usar los botones bajo " Recibir" y "Venta".

Hello,

Please be aware that only an AltoEdge pedal works with the free version of Express Scribe, any other pedal requires that you have a license registered. To register your license, open the program, at the top left corner of the program, from the drop down menus, go to "File > Register Software...", enter your registration code (numbers-letters) and click "Register".

To setup your foot pedal:

1- Connect the Pedal to an available USB port of the computer, do not use a USB hub as it might cause it not to receive enough power.
2- Open Express Scribe, go to Options > Control.
3- Check the "Enable foot pedal controller" box, then click on the button "Controller setup wizard...".
4- Click "Next", on the "Plug and Play" tab, the foot pedal should be listed, highlight it and click "Next", click "Next" again on the "Controller Properties".
5- On the "Controller Command Map Test", press the different pedals and confirm the word "Yes" under the "Pressed" column while it is being pressed.
6- Click on "Finish", click "OK".

If you keep having issues, enter a support ticket at http://www.nch.com.au/support/index.html

Hello,

The Web Access version is not designed to enter a custom invoice number during the creation of an invoice, the next invoice number in sequence will be used.
NCH Software formally takes suggestions or feedback about their products through the form at http://www.nch.com.au/suggestions/

Hello,

You should contact the camera's manufacturer and request support about getting the IP address you need to enter in your browser or BroadCam to access its video feed.

Hello,

On each track you can find a wrench button, click it and make sure the correct recording device is selected, if you need further assistance enter a support ticket at http://www.nch.com.au/support/index.html

Hello,

The latest ClickCharts version 3.14 won't display the green bubble, simply click the Text button at the top and then click the connector, enter the text, click outside the text box and align the text over the connector.

Hello,

Please be aware that a video file's thumbnail is not set during edition or with VideoPad in any way. The thumbnail is set by Windows, so since the NCH Software support scope is limited to the program, please contact Microsoft for thumbnail support.

Hello Jacquie,

All video files must have a beginning and an end, it is up to the video player to loop the video. YouTube doesn't have a loop option, it will just stop or play another video. You can export an MP4 video, open it with Windows Media Player and turn on the "Repeat" option that should be near the play button.

Hello,

Please be aware that PhotoPad is an image editor, it does not have the ability to connect to social media and tag people, it will only edit your images.

Hello,

Try creating a completely new file, use "Save As..." instead and use a different test name, close the program and double click the newly created .CDO test file and check for the latest changes. Make sure you're always opening the latest .CDO file saved. If you keep having issues, enter a support ticket at http://www.nch.com.au/support/index.html

Hello,

Open crescendo, under the "Score" tab click "Settings" under "Staff Settings" you can change the distance between staves.

Express Accounts would work the same as Express invoice, only one shipping address per customer can be set, but you can edit the address while creating a new invoice without affecting the default address set in the customer's profile.

The NCH Software trial period is 14 days, the program locks completely upon expiration, but you can uninstall you current trial version and install the free version from:

-Windows: http://www.nch.com.au/notation/crescendosetup.exe
-Mac: http://www.nch.com.au/notation/crescendomaci.zip

Hello Anne,

Please make sure to follow the sync steps you can find at https://www.nchsoftware.com/inventory/kb/1289.html
Also, make sure to in Express Accounts go to "Options > Inventory", select the correct location and click "Update Now" before checking the Inventoria stock levels.

Hello Bruce,

The correct way to backup your Reflect CRM data is by going to "Tools > Backup Data..." and creating a backup folder you can later restore from "Tools > Restore Data..."
Without a backup folder your information cannot be restored.

Uninstalling the program will delete the data you have on the program.