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The bug report is still open, please enter a support ticket at http://www.nch.com.au/support/index.html so we can assist you specifically.
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Recording on a track while listening to other tracks
Gekker replied to walthamstowman's topic in MixPad
If the mute buttons are not working, please enter a support ticket at http://www.nch.com.au/support/index.html -
It is a known issue where after having lots of shortcuts in FastFox, it will start deleting old shortcuts when creating new ones. At https://www.nch.com.au/fastfox/versions.html you can confirm the last Windows version was released on July 7th, 2015. We recommend reporting this issue through a support ticket at http://www.nch.com.au/support/index.html and also leave your feedback to our developers at http://www.nch.com.au/suggestions/
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golden video, during a video capture, audio is not being recorded
Gekker replied to sydpinman's topic in Golden Videos
You probably selected the wrong microphone while setting up the recording. Create a new recording and make sure the capture device is set as the audio source. -
Please report your issue through a support ticket at http://www.nch.com.au/support/index.html Make sure to include that screenshot.
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Try reinstalling the program from http://www.nch.com.au/soundtap/index.html If you keep having issues enter a support ticket at http://www.nch.com.au/support/index.html
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Please be aware that Screenflow is not developed by NCH Software. Check Debut, our screen recorder and camera overlay at https://www.nchsoftware.com/capture/index.html Debut, and most likely any screen record program, won't place the overlay image in a screenshot as the overlay image is not on your desktop, it is set by the program and a screenshot only captures what's actually on your desktop.
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Try reinstalling Express burn from http://www.nch.com.au/components/burnsetup.exe If you keep having issues, enter a support ticket at http://www.nch.com.au/support/index.html
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You can find Debut command line information at http://help.nchsoftware.com/help/en/debut/win/commandline.html
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Please enter a detailed support ticket at http://www.nch.com.au/support/index.html
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WavePad doesn't have the ability to invert phases. NCH Software formally takes suggestions or feedback about our products through the form at http://www.nch.com.au/suggestions/
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If the Mixpad project file got corrupted then there's no way to recover your project, even with the aud and grf files, you'll need to create a new one.
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Go to "Options > Audio" uncheck the box for "Microphone", check the box for "Speakers" and click "OK"