MCGCS

Not a problem at all. Glad to be of help to you

Hi,

Go to reports and then click on chart of accounts and when it shows up click on the printer above the list of the accounts

As far as I know it does not support partial payment

Hi Darren,

No need to apologise. I was just think of things that has caught me out in the pass. Its always the small or simple things that we over look that cause the trouble in the first place and it only after we ask for help we find them

Hi Darren,

It mite sound mad what I am going to say. Did you allow express invoice access though the firewall. I had a problem where it would not send e-mails out on till I added a rule for the program itself in the firewall.

Is your server a windows server if so is express invoice loaded and running from it.

Hi

No there is no way to do it. The only thing I can think of is to send support an e-mail about this and maybe help you or add it to the software if its not in it

Hi,

I have had a look and it is missing some where around 3.84 or it could be a version just before it. If you have the paid for version you should report it as a but as if it is then you could get money back or a free upgrade to the next version you have to pay for

Hi

This mite sound thick but did you set "Print small size Receipt" in Options -> Receipt

If you did you may have found a bug

No.

As you are doing/adding a invoice you should see the invoice number on the right hand side.

I have tryed it here and have no problem typing in my own invoice number(s) and can also delete them and go back in and create a invoice with the old invoice number with no problems at all.

just click on the invoice number and renter the number for the invoice

I have just tryed it here and it works with the latest version 3.98

We'll look into see if something changed in this recent version that puts the two addresses so close together. As a temporary fix you can add blank lines to the Contact details field in Options. This is in the Options->Company->Contact Details.

Do this and it moves the address around "To and Ship To address" on the invoice as well

You could set the statements and other forms to use the setting from the header of the invoice

If you are using Windows system, I suggest checking 'Control Panel -> Region and Language' settings to see what date format you have on your computer, and change it to UK format, if it is not so already.

My PC/laptop is already setup with the UK date and it still makes no differents as at all the it the date in the date column on the statements that wrong.

You could use the backup and restore to move the stock across as long as no one uses the till/PC to ring up sales

I had few customers that got confused and they got a bit use to it but it would be nice to see this fixed I am using this software for about 3 years now and it was ok in older versions but I can not say which version it changed in

what version where you using before

Hi

I have just looked at it as I did not notice it before as most of my statements are sent via e-mail. It looks like a bug

Hi

I am also in Ireland. I will be willing to help you out no problem at all. I use a no-ip to map my IP to a web address and it works well so I do not need a static ip from my provider and I have also set up the same set up for other who what the web access you can get a free address mapped to you IP address and just download the No-IP clent software and it will update the IP address to your web address

Tony

Hi Ian

I thought NCH had fixed the problem you were having. I know what its like as I have been there and done that with a friend and he is using a windows PCs and. I hope you can find whats causing your problem.

I know that we had to close down EA completely and then open up EA again and it would sync up with the new items. Hope this help you

Tony

 

Example:

Sold 16 books in October.

Gross Sales = $181.92

Printing Charges = $87.68

Net Deposit = $94.24

 

The printing charges are always $5.48 per book. I could go ahead and make that the COGS for the item, but it won't balance for the net deposit.

 

 

you could do it this way

QTY Discrption Price each Total

16 Books 11.37 181.92

16 printing Charges -5.48 -87.68

Net Total 94.24

Or the only other way you can do it and it will be the best way is to do a Invoice for the sale of the books at the full amount for each book ie 11.37 and do a purchase order for the printing of the the book at 5.48 and when you go in to the balance sheet you will see it will balance out. you will also have to do a payment for both for the full amounts ie for the invoice will be if you sold 16 books at 11.37 and total is 181.92 then the payment will be 181.92

for the purchase order will be 16 printing charges at 5.48 and the total will be 87.68 and the payment for it will be 87.68

then when you go in to your balance sheet you will see it will balance out

I hope you can under stand my 2 option above

It sounds like copper has a problem ie been blocked by a firewall or something like that.

I have come across something like that on my friends pc that he use for his till and inv (stock program)

The funny thing I am using the free version and don't see much of the popup. I am using the latest version. how often is the popup coming up I get it once about every 3 weeks or more

If you go to "Options" then "Other" and scroll down you should now see "Advanced Options" (click on this ) and now you should see "Set Options for Checks"

No Dropbox can not be used but there is a web interface build into express accounts that you could use to let other access it

Hi Ian,

I sorry to hear that anything we tryed did not work out.

I never bothered about the Invertoria program as Express accouts or Express Invoices and there POS program Copper all can track items for sale.

I would send support saying you want your money back as NCH Staff do not be on here much which I think is a pitty as they would learn more about some of the bugs and problems people are having.