OldyButGoody Posted February 16, 2020 Share Posted February 16, 2020 I purchased 10.16 wavepad for mac today. When I edit an mp3 file and try to save it in mp3 format, the file will not reopen and I get a message that app can't open the file. Inspecting the file with Finder shows that it has been reduced about 2,000 times its original size. But the files still play in iTunes. Does anyone have similar problems? Wavepad 10.16 running on Mac OSX 10.13.6. Original files were saved with 32 bit app. Link to comment Share on other sites More sharing options...
Chris75 Posted February 18, 2020 Share Posted February 18, 2020 Hello, would this issue happen when you work with one particular mp3 file or with any file. Also, could you tell us if you download the program from the App store or from the NCH Software website. You may also want to contact the NCH Software support team for further assistance on this matter. Link to comment Share on other sites More sharing options...
OldyButGoody Posted February 19, 2020 Author Share Posted February 19, 2020 (edited) Chris75: Have downloaded from both NCH site and Mac App store. Same problem. Can save using .m4a, .wav and .acc. .wav files are huge. .acc files won't open in iTunes. Problem is with .mp3 files. I edited an original mp3 file that was 8.7MB to start with. After editing and saving with save file option, this file was reduced in size from 8.7MB to 4KB and won't open with anything. FYI, I have been in contact with an Emmanuel, brisksupport@nchsoftware.com, on this matter. [TK-d6do100001-C0D] Pty1 WavePad FAQRequest. I have not heard back from him for several days. Edited February 19, 2020 by OldyButGoody didn't finish what i wanted to say Link to comment Share on other sites More sharing options...
OldyButGoody Posted February 20, 2020 Author Share Posted February 20, 2020 Correction: aac files. Link to comment Share on other sites More sharing options...
JMGM Posted February 20, 2020 Share Posted February 20, 2020 I have the same problem. On Catalina 10.15.3 I can edit and save mp3 files with Wavepad 9.51. When I upgrade to Wavepad 10.16 I can't save any edited mp3 file. Installed Wavepad 10.16 is downloaded from NCH site, and previously I have uninstalled old version 9.51. My computer is a Mac mini late 2018 with security chip T2. JMGM Link to comment Share on other sites More sharing options...
Chris75 Posted February 20, 2020 Share Posted February 20, 2020 Hello all, this is an issue that the software developers are currently checking. For more details on this matter, you may want to contact the NCH Software support team. Link to comment Share on other sites More sharing options...
OldyButGoody Posted February 20, 2020 Author Share Posted February 20, 2020 OK. It's not just me then. Link to comment Share on other sites More sharing options...
EditorUni Posted February 21, 2020 Share Posted February 21, 2020 Experiencing the same as above mentioned by everyone else. On Catalina 10.15.3 I can edit and save mp3 files with Wavepad 9.51. When I upgrade to Wavepad 10.16 I can't save any edited mp3 file. HELP!! Link to comment Share on other sites More sharing options...
OldyButGoody Posted February 21, 2020 Author Share Posted February 21, 2020 (edited) There is a work around for me. If I'm willing to replace edited mp3 files with m4a files. It involves some extra work but can still have files with the edits and are usable. At least until this is fixed, which I hope will be sooner rather than later. Actually, I would like to try the 9.51 version if it's available somewhere until 10.16 is fixed. Edited February 21, 2020 by OldyButGoody wanted to say something else Link to comment Share on other sites More sharing options...
EditorUni Posted February 21, 2020 Share Posted February 21, 2020 @OldyButGoody You are Brilliant! I tried your method! THANK YOU SO MUCH! I REALLY HOPE THEY FIX THIS ASAP! It's been such an inconvenience. Are we able to get the 9.51 version somewhere?? Link to comment Share on other sites More sharing options...
EditorUni Posted February 22, 2020 Share Posted February 22, 2020 @N_C_H_josh the 9.51 version still seems to have that issue. But thank you for have this issue worked on. Really appreciate it! Link to comment Share on other sites More sharing options...
OldyButGoody Posted March 10, 2020 Author Share Posted March 10, 2020 Update: Just downloaded Version 10.27 from NCH website. mp3 seems to be working now. OS Catalina 10.15.3. Link to comment Share on other sites More sharing options...
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