laulow Posted December 5, 2007 Share Posted December 5, 2007 I am new and just downloaded Express Scribe. I was given a CD to transcribe and the files are in WMA format. I have tried to get them to load off of the CD or through Media Player, but it did not work. I couldn't even see the files on Media Player and what I got to load off of the CD was just screeching noise. It does play correctly in Media Player. Any help is greatly appreciated as they are wanting this back quickly. Thanks, Laurie Link to comment Share on other sites More sharing options...
alibal Posted December 5, 2007 Share Posted December 5, 2007 Did you check the wma file type under settings in ES? Hope this helps. Link to comment Share on other sites More sharing options...
laulow Posted December 6, 2007 Author Share Posted December 6, 2007 I did check the WMA box and that didn't work. I messed around with it some more this morning and managd to do something that worked. I just hope I can remember what I did for the other 19 files I need to transcribe. Thanks for all of the input. Laurie Link to comment Share on other sites More sharing options...
anne2810 Posted February 25, 2009 Share Posted February 25, 2009 I did check the WMA box and that didn't work. I messed around with it some more this morning and managd to do something that worked. I just hope I can remember what I did for the other 19 files I need to transcribe. Thanks for all of the input. Laurie Hi there, Just wondering if you can tell me how tofix this problem. All .wma files will not load or play in Express Scribe. I am desperate for a solution. Any help would be appreciated. anne Link to comment Share on other sites More sharing options...
Damian Lettie Posted February 25, 2009 Share Posted February 25, 2009 All .wma files will not load or play in Express Scribe. Steps for trouble-shooting problems loading WMA files in Express Scribe: Update to the latest version of Microsoft DirectX. Update to the latest version of Microsoft Windows Media Player. Play the file in Microsoft Windows Media Player. If you've completed the above three steps successfully and still can't play the file in Express Scribe then check for Digital Rights Management (DRM): Load the file into Microsoft Windows Media Player again. Right click on the file and select Properties. Click on the "Media Usage Rights" tab. If the media usage rights information does not say "This file is not protected" then you need a licence to play the file. If you do not have this licence then you cannot use the file in Express Scribe. Link to comment Share on other sites More sharing options...
anne2810 Posted February 25, 2009 Share Posted February 25, 2009 Thanks for your reply. Unfortunately I have followed all of the steps suggested and the files will still not load into Scribe. I have also checked and they are not "media usage rights". Any other ideas? Thanks Link to comment Share on other sites More sharing options...
Damian Lettie Posted February 26, 2009 Share Posted February 26, 2009 Unfortunately I have followed all of the steps suggested and the files will still not load into Scribe. I have also checked and they are not "media usage rights". Can you be more specific than "will not load"? Can you describe the symptoms? Do you get any error messages? How are you trying to load the files? (Double-clicking them in Explorer? Drag-and-drop into Scribe? Via Scribe's "Load" menu item?) Link to comment Share on other sites More sharing options...
anne2810 Posted February 26, 2009 Share Posted February 26, 2009 Hi there, Thanks for your reply. Normally when I use the load option in Scribe and I select the file from its location it will start loading and will show the percentage progress of the loading 1%, 2% etc until it is fully loaded. When I attempt to load .wma files the name of the file will appear in the list of files already there under Dictation Name ... however the duration of the file remains at 00.00 and no audio is loaded. There is no action whatsoever. I have also tried to load the file from its location by right clicking and then selecting "Open with Scribe". When I use this method the name of the file will appear under the Scribe Dictation name (as above) and will immediately say loading 10% ... there has been no percentage progress prior to that and none afterwards at all. The file name appears in the list but the file never loads and it shows the time as 0.00. I also just attemped the drag and drop into Scribe as well and that doesnt accept the file either. There is no error message throughout either process. I am able to download various other file formats and load into Scribe without any problems. So a complete mystery? Any other ideas? Thanks Can you be more specific than "will not load"? Can you describe the symptoms? Do you get any error messages? How are you trying to load the files? (Double-clicking them in Explorer? Drag-and-drop into Scribe? Via Scribe's "Load" menu item?) Link to comment Share on other sites More sharing options...
Damian Lettie Posted February 26, 2009 Share Posted February 26, 2009 Normally when I use the load option in Scribe and I select the file from its location it will start loading and will show the percentage progress of the loading 1%, 2% etc until it is fully loaded. When I attempt to load .wma files the name of the file will appear in the list of files already there under Dictation Name ... however the duration of the file remains at 00.00 and no audio is loaded. Please submit a bug report (in Scribe's menus: Help -> "Send Bug Report"), making sure to include your email address. NCH will then contact you, asking for a sample file for the developers to test with. Link to comment Share on other sites More sharing options...
anne2810 Posted March 21, 2009 Share Posted March 21, 2009 Please submit a bug report (in Scribe's menus: Help -> "Send Bug Report"), making sure to include your email address. NCH will then contact you, asking for a sample file for the developers to test with. I did as you suggested back in February and have still heard nothing from NCH. I am still unable to play .WMA files through Express Scribe. Link to comment Share on other sites More sharing options...
Damian Lettie Posted March 22, 2009 Share Posted March 22, 2009 I did as you suggested back in February and have still heard nothing from NCH. I have just sent an email with further instructions. Link to comment Share on other sites More sharing options...
kentucky2009 Posted August 24, 2009 Share Posted August 24, 2009 I have just sent an email with further instructions. Hi. I have the same problem as anne2810.. 00:00 audio time. can you send me the same set of instructions you gave her? Thank you... Link to comment Share on other sites More sharing options...
ylee19 Posted September 10, 2009 Share Posted September 10, 2009 Hi. I have the same problem as anne2810.. 00:00 audio time. can you send me the same set of instructions you gave her? Thank you... Hello, I have the same problem. Are these instructions available for me too? Please help. (ylee19@gmail.com) Link to comment Share on other sites More sharing options...
Go Angels Posted October 12, 2009 Share Posted October 12, 2009 Hello, I have the same problem. Are these instructions available for me too? Please help. (ylee19@gmail.com) Hi. I am having the same problem. Could I also get a copy of these instructions? Thanks. (kimbala@charter.net) Link to comment Share on other sites More sharing options...
kongji.qin Posted October 15, 2009 Share Posted October 15, 2009 Hey, I encountered the same problem when loading .wav or .mp3 files to Scribe. I finally turned to the IT staff in my company for help. One of the technical helped and solved the problem. He thought that the problem might be the location where the files are saved. I originally saved the files at "My Documents File". Then the route for the Sribe to get the files might be too long, because the route of the files is C:\Documents and Settings\kj\My Documents\暴风转码\file 1. He suggested that I should save the files just under the C disk. Then the route will be much shorter and it become C:\file 1. This might be the reason. So if you have such problem, try his suggestion. Good luck with Express Scribe. Link to comment Share on other sites More sharing options...
Damian Lettie Posted October 15, 2009 Share Posted October 15, 2009 Then the route for the Sribe to get the files might be too long, because the route of the files is C:\Documents and Settings\kj\My Documents\暴风转码\file 1. That path isn't too long, but those Chinese characters will cause problems. Link to comment Share on other sites More sharing options...
kongji.qin Posted October 16, 2009 Share Posted October 16, 2009 That path isn't too long, but those Chinese characters will cause problems. Thank you very much! Yes. I renamed the file with an English name. Now there is no problem in loading the files to the Scribe. Link to comment Share on other sites More sharing options...
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