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Foot Pedal not working after purchasing Express Scribe Pro (quarterly) software


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Good day

I have been using Express Scribe free software and Pedable with my foot pedal Phillips 2330/00 and it was working fine.  Yesterday I bought the Quarterly subscription for Express Scribe Pro and now my foot pedal does not work at all.

In Express Scribe when I use the Controller Wizard setup, the buttons are recognized when I press the button by a YES next to the corresponding button, but the buttons does not work when transcribing. 


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