ROUS Posted February 28 Share Posted February 28 I'm stumped. I've got a project full of 1080 29.97fps mp4 clips that previews and exports fine. A friend sent me a clip that I'd like to incorporate into my project. This clip has become problematic for me and nothing I do seems to help it live alongside the other clips. It's from a GoPro and it's a high-def, 2160, 60fps, hevc clip. VideoPad imports it fine and previews it with no problem. But, every attempt to export/build it to a 1080, 29.97fps output file just stops the build at that spot. I've tried converting this clip to different resolutions--no help. To different fps--no help. Using h264 and av1--no help. Different formats like .mov, avi, wmv, etc. Everything seems to work fine except the VP export process. Without sending in the file, is it common to see a build conflict between the two clip types above? Lower-res 1080, 30fps, 464 and hi-res, 2160, 60fps, hevc? Thoughts? Link to comment Share on other sites More sharing options...
borate Posted February 28 Share Posted February 28 What version is being used? Look at the bottom-left corner of the window. Try this one. Ignore any virus warning. Share the project, either here or privately, and we'll find a solution. The process is easy, quick and can be done privately. Just follow these steps... Back up --- With your project on the timeline, click on MENU at the top-left. Click FILE|BACK UP PROJECT FILES TO FOLDER. Choose a folder and SELECT FOLDER. Upload --- Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER. Do NOT upload the individual VPJ or export file. Get link --- Get a public link. Right-click the file and click SHARE. When using Google Drive, if necessary change "restricted" to "anyone with the link can view" Share --- Click COPY LINK | DONE. Paste that link here, or click the folder at the top-right of this forum to message it privately to me. It won't be shared. * Before uploading, right-click the folder, click PROPERTIES. Look at the File Size to confirm that it's not too big for the free space on the server. Link to comment Share on other sites More sharing options...
ROUS Posted February 28 Author Share Posted February 28 40 minutes ago, borate said: What version is being used? 13.67 Link to comment Share on other sites More sharing options...
borate Posted February 28 Share Posted February 28 See how it does with the version linked above. If it's the same outcome please share the project, as above. Link to comment Share on other sites More sharing options...
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