Switch Corrupted my Audio File

[LICRYNO]

Switch Audio Converter 11.09
Mac OS 12.7
Recorder - Zoom H2 (original, not the H2n)
Format: 96k 24bit Stereo .Wav audio

I use Switch all the time to add meta data to files, as well as a cover art. I often must make .mp3 versions of higher res files. I usually select the option to modify the original files with the information.

In this instance, I was doing the above task. I've done this before.
The only thing that was different was I was using the latest 11.09 software.

I had takes 1-14, but I only modified 3, 11, 14. The usable takes.
Sadly, it made an .mp3 + .wav file with "success", but now BOTH FILES do not open in Quicktime, VLC, or any of my NLW or DAWs.

It's maddening.
I've tried altering the extensions (from .wav to .mov)
I'm not sure what to do. 
I spent 6 hours getting this audio and now it's just a hulking file.
I sent the files into the support team. 
I hope they can recover it. 
Otherwise, I may have to re-do all of this.

I should have saved a copy before doing this task.

Very unhappy.

[EIB]

Hi @LICRYNO, thanks for reaching out.

We'd be happy to help you with the issue you're facing. To better assist you, could you please share the original file and the converted file that's causing the problem? Additionally, let us know the specific settings you used for the conversion.

To share the files, you can use a cloud storage service like Google Drive, Dropbox, or WeTransfer, and then provide us with the link for access.

A quick tip: It's always a good practice to keep a separate copy of your original files before overwriting them during conversions. This way, you can avoid any potential data loss in case of errors during the process.

[LICRYNO]

https://www.dropbox.com/scl/fo/b58ersp3gucfjt6hrxdt9/h?rlkey=19tsmcgvek94yzazw8xj7xgwu&dl=0

The orginal file was corrupted because I didn't follow the smart practice you list here. I'd never had a problem before altering the meta data until the most recent upgrade in software. I know better now.  I have camera audio for these files, but that's useless to me. This is a Zoom H2 mic (original model) at 96.24 over a crappy piano with tons of character. I'm hoping you can recover these 3 takes for me?  

Thank you in advance for your efforts...

 

RYNO