TROUBLE RECORDED OFF MONITOR - Blank Screen

[ANH]

Hello, I have two licenses for Debut, version 7.11 (For our purposes, it works just great!). Few days ago, I had to reinstall a hard drive on one of the two  PCs.  I have a cloned hard drive for my PCs.  In the event of a crash, or a virus attack, or some other emergency, I can just replace the hard drive with all my software installed and move on.  Don[t know if this is a factor or not.   I tried re-installing the software, I tried looking at ALL the settings on the PC where DEBUT still works trying to find a setting that is different.  No luck.  ANy ideas?  Thanks!

 

 

[n1x1]

Hi,

Uninstall Debut, then delete 3 folders named "Debut" and 1 named "Components" from these locations:
**C:\Users\<username>\AppData\Roaming\NCH Software\Debut\
**C:\Program Files (x86)\NCH Software\Debut\
**C:\Program Files (x86)\NCH Software\Components
**C:\ProgramData\NCH Software\Debut\
**If you can't find any of the folders, just continue.

If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files.
Download the software version covered by your license and enter your registration code.