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Which type of recording are you referring to (Webcam, Capture Device, Network Camera, Screen Capture)? Are you recording something online or something on your Desktop? 

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  • 2 weeks later...

Same thing happening to me here.  We are doing a screen Capture, using .MP4.  I bought two licenses, it always worked fine on both PCs, and now just one of them won't work properly.  FYI, I did have to re-image the hard drive due to other computer issues.  I had a clone of the original hard drive with all my software loaded and I placed that into the drive.  Don't  know if that is a factor, but thought I would mention it.  I tried to look at all the settings on the PC where it works vs the PC where I am getting a black screen.  any ideas?

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