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IVM loosing connection with Broadvoice


mkruter

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I've got IVM setup as answering system with Broadvoice (VOIP). Once everything started system works fine, but after some time my number becomes unreachable (when calling from outside I get number is not in service). Logs don't show any disconnects. After i click on setting and ok, number get registered and everything starts working. Any ideas why this happens?

 

My server is setup behind netgear router, port forwarding setup for LocalSIP port 5070, LocalRTP 8000-8010 and STUN 3400-3499.

 

Also when loging in I noticed that there are 2 processes running (ivm.exe). My program is setup to start as a service, but why would it start again when I log in. Please advise.

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I've got IVM setup as answering system with Broadvoice (VOIP). Once everything started system works fine, but after some time my number becomes unreachable (when calling from outside I get number is not in service). Logs don't show any disconnects. After i click on setting and ok, number get registered and everything starts working. Any ideas why this happens?

 

My server is setup behind netgear router, port forwarding setup for LocalSIP port 5070, LocalRTP 8000-8010 and STUN 3400-3499.

 

Also when loging in I noticed that there are 2 processes running (ivm.exe). My program is setup to start as a service, but why would it start again when I log in. Please advise.

 

I read on this site that BroadVoice, when connected as a VOIP line, has to be used thru Axon. They said BroadVoice made changes that caused problems with IVM.

 

While doing some packet sniffing I found that after turning off IVM it still "technically" answered the line. IVM didn't pick up because I had turned it off but it interfered with a software voice recorder that I ran at the same time.

 

I run my BroadVoice line through a Sipura PAP2T before it uses IVM.

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  • 3 weeks later...

I've been trying to figure out why I was loosing registration with Broadvoice. There was no problem with internet nor Broadvoice service. So I turned off run as service IVM and ran it as user. After that problem dissapeared.

But I still noticed that I had 2 ivm.exe processes. The second process was running from services, even though I disabled it. So I've disabled ivm service, ivm continued to work.

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