VideoPad hangs during Export

[JKrahn]

Running v13.37 on new windows 11 computer with latest Intel high performance processor and massive amounts of RAM.  A 200MB MP4 file is loaded (30 FPS, 1080p resolution).  Text is added.  Then export hangs.

[borate]

Does it hang at the same spot each time?  What's the video adapter/card?

Open OPTIONS | ADVANCED.  In the GPU section at the bottom click the caret and choose None (CPU only).

      Any change?

If not, let's take a look at the project.  The process is easy, quick and can be done privately.  Just follow these steps...

•     Back up --- With your project on the timeline, click on MENU at the top-left.  Click FILE|BACK UP PROJECT FILES TO FOLDER.  Choose a folder and SELECT FOLDER.
•     Upload ---  Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER.    Do NOT upload the individual VPJ or export file. 
•     Get link --- Get a public link.  If using Google Drive click GET SHAREABLE LINK. If necessary change "restricted" to "anyone with the link can view" 
•     Share ---     Click COPY LINK | DONE.  Paste that link here, or click the folder at the top-right of this forum to message it privately to me.  It won't be shared.

          *    Before uploading, right-click the folder, click PROPERTIES.  Look at the File Size to confirm that it's not too big for the free space on the server.

That's the best way to track down issues.

[Lancelot Chan]

Where is this 13.37?

[borate]

Current release, on the main page.