John Bellamy Posted May 17, 2022 Share Posted May 17, 2022 I have installed Pixillion 10.21 and am now unable to load a pdf file in order to convert it to a jpg. Please help. Link to comment Share on other sites More sharing options...
DannR Posted May 18, 2022 Share Posted May 18, 2022 Could be just a glitch on your installation because teh format is supported by the program, try doing a clean install and delete all the cache of the program. Uninstall your software first, then go to the folder location below on your computer then delete the Pixillion folder folders: C:\ProgramData\NCH Software C:\Users\(Your computer profile)\AppData\Roaming\NCH Software\Pixillion If you can't find the AppData folder, set Windows to show hidden files and folders with the steps from this link: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files. After deleting the Pixillion folder, restart your computer then install it again: https://www.nchsoftware.com/imageconverter/pixpsetup.exe Link to comment Share on other sites More sharing options...
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