xunileca Posted August 29, 2006 Share Posted August 29, 2006 I have vonage with a linksys RTP300 router (2 phone ports). I have read ALL the threads covering call transfers with/without vonage and still am having a problem. I know vonage supports call transfer because I was able to do it with a handset. I have put !,#90 (NUMBER) * for blind transfers and !,#91 (NUMBER), 1 if confirmed and !!, if denied for confirmed transfers. I have set my menu prompt to transfer calls to my cell if the user presses 9. Here is what happens. I call in from my wife's cell phone. IVM answers and plays OGM. I press 9, IVM log shows 00:00 Play file: Z:\wavs\greet.wav 00:05 Caller pressed key [9] 00:05 Command - Transfer 00:05 Dialing: ! 00:05 Dialing complete 00:06 Dialing: #9113056284000 00:10 Dialing complete 00:10 Dialing complete 00:10 Play system prompt: TransferQuery 00:17 Play system prompt: TransferQuery So I hear IVM dial the transfer number and play the TransferQuery message in the receiver of the phone I called in on. It does not ring the transfer number (my cell never rings). If I do a blind transfer, IVM simply hangs up. My modem is a new Zoom 3048c (Conexant chipset). Any help would be greatly appreciated. If I can get this working, I will definitely be buying IVM. Great work guys! Link to comment Share on other sites More sharing options...
xunileca Posted August 29, 2006 Author Share Posted August 29, 2006 OKAY, I read this and have been trying to set the initilization string. I am going to Device Manager->Modems->Zoom External->Properties->Advanced->Extra Strings If I put in S29=1, IVM answers, but the problem persists. (two green lights on modem) If I put in S29=1 +VTD=70, IVM will not initialize the modem (only one green light) If I put in S29=1 +FCLASS=8;+VTD=70, I get two green lights, but IVM will not answer the call. So, something is wrong with the init string, but I have not discovered what yet. Pouring through AT command sets has given me quite a headache. They all have "examples", but they are simplistic like "AT&F1&M0", not one combining S registers with + commands. Link to comment Share on other sites More sharing options...
direct Posted August 31, 2006 Share Posted August 31, 2006 Since the phone doesn't ring, check to see if the call is connecting (registering) with Vonage. Link to comment Share on other sites More sharing options...
direct Posted August 31, 2006 Share Posted August 31, 2006 I understand that you can make a transfer with your hand set but IVM is a separate device that registers on a connection attempt. Link to comment Share on other sites More sharing options...
Jezzzero Posted September 14, 2006 Share Posted September 14, 2006 I understand that you can make a transfer with your hand set but IVM is a separate device that registers on a connection attempt. That's not true. I do this with IVM all the time. To Chris Deam... The correct string for blind transfers thru vonage would be !,#90, number, then # not * This will allow transfers to be completed. Markus Link to comment Share on other sites More sharing options...
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