Monitoring doesn't work properly

[Watson]

If I choose a VST instrument and begin to play on my midi keyboard everything is OK, I hear the selected instrument. But if I start a Record, the monitoring sound is suddenly changes to generic GM piano... Why???
Then I stop the recording and I hear VSTi's sound again..

But... if I start a record over an existing Take ("Clip" in Mixpad terminology), the Mixpad engine is "forced" to use the VSTi engine, so this time if I play on the keyboard I will hear the real virtual instrument.

Is there any solution for this bug?

[Chris75]

Hello,

We apologize for the inconvenience you have encountered there, could you tell us if this happens with all the projects you create?

You may want to contact the support team for better assistance on this case. You may use this link Software Technical Support

[Watson]

Hi Chris75,

yes this happens with all projects and all VST instruments. In fact if I start a new empty project and set the first channel for recording, this problem immediately occurs, so no need for special channel-setup or previously recorded content, just a simple empty project.

But meantime I have installed/reinstalled some audio drivers and now the piano sound disappeared, so if I'm recording track with VSTi there is no piano sound just silence during the recording session. Actually now if I choose Microsoft GS Wavetable Synth as MIDI playback device there is no sound at all... I don't understand what's happening.