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Express Scribe Isn't Playing Video FIles


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Hey, y'all. I'm hoping someone can help me out here. I have the pro version of Express Scribe and every time I load a video file, it loads successfully. However, when I go to play the file, nothing happens. It just sits there like a beached whale. Audio files load and play just fine. I can convert any video files into audio files and transcribe just fine, but there are some drawbacks to doing this. For instance, I obviously can't see the video while I'm transcribing. And I've recently discovered that for long files, the timecode can drift by a few seconds for some reason. It would be extremely helpful if I could play video files on Express Scribe. Any ideas?

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