Search the Community

Hey, y'all. I'm hoping someone can help me out here. I have the pro version of Express Scribe and every time I load a video file, it loads successfully. However, when I go to play the file, nothing happens. It just sits there like a beached whale. Audio files load and play just fine. I can convert any video files into audio files and transcribe just fine, but there are some drawbacks to doing this. For instance, I obviously can't see the video while I'm transcribing. And I've recently discovered that for long files, the timecode can drift by a few seconds for some reason. It would be extremely helpful if I could play video files on Express Scribe. Any ideas?

OK - so my Infinity IN-USB-2 foot pedal which worked fine since 2014 with Express Scribe Pro has for the last few months been intermittently 'dropping out'. It works fine for a couple of minutes then cuts out. I've just spent £20 upgrading to the latest version of Express Scribe 6.0 in case that was an issue but the same thing happens. Have checked set up, Windows 10 Power Management, Device troubleshooting etc, etc. Everything comes back - 'no problem'. I work professionally as a transcriber so before I order another foot pedal I want to check if there are any known software conflicts that could cause this kind of issue. I note there are lots of users who use this foot pedal with Express Scribe Pro who have had similar issues going back over five years. I would really, really appreciate an urgent and full response to fix this or at least a work through to eliminate potential problems - and yes I have read all the guidance on your site for this pedal, checked and double checked! Thanks in advance. Below are the Plug and play controller diagnostics for Express Scribe Transcription Software (Registered) v 6.00 (Windows 10.0) as at 14th June last night. USB device Vendor ID: 0x05F3 Product ID: 0x00FF Revision: 0x0120 Product string: VEC USB Footpedal Path: \\?\hid#vid_05f3&pid_00ff#6&296aa5b0&4&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} Usage page: 0xC Usage ID: 0x3 Model data: N/A Key: VECInfinityINUSB Company: VEC Model: Infinity IN-USB-1 / IN-USB-2 Allowed: Yes USB device Vendor ID: 0x046D Product ID: 0xC52B Revision: 0x2401 Product string: USB Receiver Path: \\?\hid#vid_046d&pid_c52b&mi_02&col01#7&21c0253d&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030} Usage page: 0xFF00 Usage ID: 0x1 Model data: N/A Key: N/A USB device Vendor ID: 0x046D Product ID: 0xC52B Revision: 0x2401 Product string: USB Receiver Path: \\?\hid#vid_046d&pid_c52b&mi_02&col02#7&21c0253d&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030} Usage page: 0xFF00 Usage ID: 0x2 Model data: N/A Key: N/A USB device Vendor ID: 0x046D Product ID: 0xC52B Revision: 0x2401 Product string: USB Receiver Path: \\?\hid#vid_046d&pid_c52b&mi_02&col03#7&21c0253d&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030} Usage page: 0xFF00 Usage ID: 0x4 Model data: N/A Key: N/A USB device Vendor ID: 0x046D Product ID: 0xC52B Revision: 0x2401 Product string: USB Receiver Path: \\?\hid#vid_046d&pid_c52b&mi_01&col02#7&7983eec&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030} Usage page: 0xC Usage ID: 0x1 Model data: N/A Key: N/A USB device Vendor ID: 0x046D Product ID: 0xC52B Revision: 0x2401 Product string: USB Receiver Path: \\?\hid#vid_046d&pid_c52b&mi_01&col03#7&7983eec&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030} Usage page: 0x1 Usage ID: 0x80 Model data: N/A Key: N/A USB device Vendor ID: 0x046D Product ID: 0xC52B Revision: 0x2401 Product string: USB Receiver Path: \\?\hid#vid_046d&pid_c52b&mi_01&col04#7&7983eec&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Usage page: 0xFFBC Usage ID: 0x88 Model data: N/A Key: N/A --- End ---

My Setup: 2 Workstations (1 Mac, 1 MS Win7) - One is portable, the other is not. I am looking for a sync option without setting up a web-accessible cloud with Express Invoice. I always work on just one of those computers and thinking of syncing thedatabase via a cloud service like Dropbox or OneDrive. Is it possible to avoid setting up a static IP, Port forwarding and a "Server" that is running permanently or on demand via Wake-on-Lan/Internet ? I don't want to Back-Up on one Workstation and Import on the other just to keep them synchronized like I am doing now/currently. I hope there is an easy solution to this. RS722

I have just installed Express Accounts and wanted to get used to it and did dummy invoices. Only thing is I can not reset the income and profit to zero even though I have deleted the invoices. Can somebody please help as need to get this up and running. Many thanks for your time.

Buenas. Ya poseo el software de Inventoria y estoy interesado en contar con el software de Express Invoice y Express Accout. Estuve probando con la ultima versión y no consigo enviar las Facturas del Express Invoice al programa de Express Account. Resulta que a mi empleado no le quiero dar las credenciales de acceso al programa Express Account porque no quiero que vea los costos de los inventarios, la contabilidad, etc. En cambio, si le daré acceso al Express Invoice para que lleva la cuenta de los clientes, las facturas, los pagos, etc. Ahora, todos esos datos del Express Invoice no consigo sincronizar con el Express Account. Encontré la opción de traer los datos, de cargar en csv, pero no consigo sincronizarlo como con Inventario. ¿Existe alguna forma? O en todo caso, con el software de Express Account, con el perfil de usuario (no administrador), seria posible elegir que puede ver y que no en la pagina web, ya que deseo ocultar lo que es la contabilidad en especial y que no vea los costos del inventario, solo sus precios de ventas. Desde ya, muchas gracias!

I installed both express invoice and accounts on the same PC. When running express invoice from PC direct it gives me the option to update payments to express accounts. This option is not available when using web access. Please help me on how to do this. Better still how can i link the two programs when using web access. Thanks

Hi, when I use the Payment option in Express Invoice and I tick the option to send to Express Account, doesn't work. I follow this information: http://www.nchsoftware.com/accounting/kb/1551.html "Express Invoice does integrate with Express Accounts when accepting payments from customers, so it is possible to use both programs if you decide that is the best option for you." But when i'm in Express Account I can't find any payment. What i'm doing wrong? Regards,

Hello, I am having problems with an SSl/TLS connection for sending e-mail. The following is my configuration SMTP mail host: mail.redacted.net:587 Server requires authentication = true User Name: user@redacted.net Password: *********** Use secure connection (SSl/TLS) if available = true If server is down, attempt to send directly = true Default reply email: user@redacted.net However, I am not able to even connect to the server. Then I followed and installed openssl as described here. However, all I get now is an error message to the tune of MAIL FROM unaccepted. My ISP has stated that the username is supposed to be as shown in my above block. It can't be an issue with my ISP, as our outlook configured identically works fine. Current Error Message: Mail host server (MAIL FROM not accepted). Please check your Email Settings. Version 3.28, btw. What's the release cycle for this program, by the way? Rolling? Incremental? Tested once more on version 4.32, it still does not resolve the problem. This was also done on a completely different computer and network for that matter (different external IP) so I doubt it's going to be an SMTP blockage. Any ideas?

For those of you who use Dragon Software with Express Scribe, can Dragon learn to convert audio from all the various doctors for whom I transcribe? What exactly is the process for maximizing my productivity by using the program? I have read some seemingly outdated threads on other transcription forums that describe a very elaborate listen and then repeat using your voice process, which would be pointless, IMO. I really would love to try Dragon but I want to be sure it won't add another step in my process. Thanks so much!

Hi I want to Uninstall completely Express Dictate from windows 8.1 64 bit. I use add/remove programms and I click uninstall Exrpess Dictate. But it cannot be uninstalled. What should I do? I don't need to send my audio recordings to another person's email. So I don't need Express Dictate software. Why it cannot be uninstalled? I need a software that types an audio recording to Microsoft word text automatically. But Express Dictate cannot do this, can it? So I need to Uninstall it. How to Uninstall it and remove it from my system? please help. Thank you.

Does anyone know if (and how) I can create a pro forma invoice on express accounts? I've tried to look but can't find anything. I have an Invoice which I need to split into two payments (a deposit and amount after the service) while keeping the same Invoice number! Any help would be much appreciated!!