Outcome tiltling up/down

[samsunggtp62@gmail.com]

When I use the NCH Debut recorder(full version, paid) and crop out some sections of the video editor, the outcome sometimes ends up tilting up/down and recording parts that I do not want recorded. Even when I don't record and look at the video editor with the preview of what my screen would look like when recording, the editor still tilts up or down when I select a specific area to record. Can someone help me to solve this issue, or is this an error with the app?

EDIT: When I move my mouse up and down before the recording and I have the Debut preview open, it looks like the screen keeps moving up and down, following my mouse if I move it up and down.

 

EDIT #2: I found out how to fix it, sorry for the post. 

[elk]

Great! In case you still have issues, you can submit a support ticket using this link: https://www.nch.com.au/support/index.html