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I purchased the Express Scirbe Transcription Software Pro License.  I inserted the disk in the computer.  I chose a .wav file.  I highlighted that file and I cannot get it to play no matter what I do.  I have installed the foot pedal and I hear nothing.  I press play and hear nothing.  I don't see any movement with the counter either.  Anyone have any ideas or suggestions?

 

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2 hours ago, Patti James said:

I purchased the Express Scirbe Transcription Software Pro License.  I inserted the disk in the computer.  I chose a .wav file.  I highlighted that file and I cannot get it to play no matter what I do.  I have installed the foot pedal and I hear nothing.  I press play and hear nothing.  I don't see any movement with the counter either.  Anyone have any ideas or suggestions?

 

When you say you "highlighted that file" did you double-click it so it actually opened in Express Scribe?  You need to play it from within Express Scribe.  Please let me know if that helps.

I'd like to attach a screen shot but don't see that I can do that.

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