Foot pedal won't work with new 8.2 version

[Ldebmaca]

Firstly, I didn't upgrade to version 8.2.

Now my Olympus foot pedal won't work because I have to buy the new version. I don't want to do that.

Secondly, when I try re-registering my product i get a message that the product code I have is for version 7.xx and older.

How do i get my older version of Express Scribe back?

 

 

[elk]

The software does not upgrade automatically. At some point you should have accepted the upgrade. If you know your software version, you should be able to find it and download it from this link: http://www.oldversiondownload.com/

If not, you may need to submit a support ticket https://www.nch.com.au/support/

[kac125855@yahoo.com]

I am having problems all of a sudden with my foot pedal working properly in Express Scribe.  I have configured everything and the screen says the foot pedal is OKAY, but it does not.  Pedals are not working properly.  And, the voice file will keep playing even when I take my foot off the pedal.  Please advise.  I am about to lose my job because of this.