mcdedit Posted September 7, 2019 Share Posted September 7, 2019 I have tried everything for 3 days to export a completed, edited video in all possible formats using the latest Videopad program V 7.30 Professional which plays perfectly on the edit screen. Having saved and exported, on playback, all I get is a black screen, and in most playback programs about 1-2 secs of black screen from a 3minute.50 clip . This seems to have been a problem for years in many versions. How do I get resolution as I have waited for tech support for several days ? Under Australian law, if a program does not work as advertised a full refund is mandated. I would prefer resolution. Link to comment Share on other sites More sharing options...
borate Posted September 7, 2019 Share Posted September 7, 2019 Something is obviously not kosher. Let's have a look, and someone will get to the bottom of the issue... Please share your project. Here's how... http://nch.invisionzone.com/topic/23659-tips-for-getting-help-on-this-forum/ If it contains sensitive material you can link it in a personal message (PM) to me, via the envelope above. Be sure to FILE|SAVE PORTABLE PROJECT AS, not simply SAVE PROJECT. What VP version was used to create the original build? Link to comment Share on other sites More sharing options...
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