WillieF Posted July 25, 2019 Share Posted July 25, 2019 I'm running a fully licensed NCH Debut V5.45. I have it set to record in Time Laps mode 1 camera 24/7. When I attempt to open a pdf file, my Adobe Reader DC will not load and gives me a "not responding" error. The only way I can view the pdf file is to close Debut. How do I fix this. Both Adobe and Debut are the latest versions and both are paid licensed programs. Running on latest version of Windows 10. Link to comment Share on other sites More sharing options...
elk Posted July 26, 2019 Share Posted July 26, 2019 There should not be a conflict between those two programs. Does it occur with all the Adobe Reader DC files or just some of them? When did the problem start? Javeyou recently changed/updated something on your machine. The latest version of Debut (5.52) was released yesterday, you may try to install it and confirm if the issue persists: http://www.oldversiondownload.com/oldversions/debut-5-52-2019-07-25.exe If you still have issues, I recommend you to submit a support ticket https://www.nch.com.au/support/ Link to comment Share on other sites More sharing options...
MartinB Posted September 30, 2020 Share Posted September 30, 2020 Hi am running licenced Debut v6.48 and have the issue that acrobat reader freezes (no response) how to fix this? Martin Link to comment Share on other sites More sharing options...
RichT Posted July 16, 2021 Share Posted July 16, 2021 In July 2021, this problem is still persisting. Rich Link to comment Share on other sites More sharing options...
n1x1 Posted November 28, 2022 Share Posted November 28, 2022 Hi, Have you tried to record using the newest version? Here is the link for the demo version: https://www.nchsoftware.com/capture/debutpsetup.exe Link to comment Share on other sites More sharing options...
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