AliBK Posted July 18, 2019 Share Posted July 18, 2019 Please help! I cannot play my sound files because I keep getting this error: "Please check that your audio hardware is functioning correctly and that Options -> Playback -> "Sound Device" has been correctly configured." My two options under that pull down menu are "default" and "Speakers (Realtek High Defi...)"." My speakers work fine for everything else. What am I missing? Thank you!!! Link to comment Share on other sites More sharing options...
TECH Support Posted July 19, 2019 Share Posted July 19, 2019 Try the following: 1. Click on the speaker icon located on the lower right corner 2. Type Sound in the Start Search box. 3. Click Sound in the search results at the top of the Start menu. 4. Click the Playback tab. Notice the check mark next to the default device. For most users, the default device is Speakers. 5. Select the sound device that you want as the default sound device, and then click Set Default. 6. Click OK to save your settings and to close the Sound dialog box. Link to comment Share on other sites More sharing options...
IanJ Posted October 8, 2021 Share Posted October 8, 2021 On 7/19/2019 at 10:39 AM, TECH Support said: Try the following: 1. Click on the speaker icon located on the lower right corner 2. Type Sound in the Start Search box. 3. Click Sound in the search results at the top of the Start menu. 4. Click the Playback tab. Notice the check mark next to the default device. For most users, the default device is Speakers. 5. Select the sound device that you want as the default sound device, and then click Set Default. 6. Click OK to save your settings and to close the Sound dialog box. THAT DIDN'T WORK FOR ME? WHAT ELSE? Link to comment Share on other sites More sharing options...
IanJ Posted October 8, 2021 Share Posted October 8, 2021 HELP. -- Please check that your audio hardware is functioning correctly and that Preferences -> Playback -> "Sound Device" has been correctly configured. I TRIED EVERYTHING??!?!!?! WHAT EVER HAPPENED TO PLUG AND PLAY? I can't get this software to work at all. I open the program. Click the play button for the loaded example program and I get that Please check audio is functioning and same for the mp3 I uploaded??? help!!! I need to get to work but spent over an hour trying to get the pedal to work!!! Link to comment Share on other sites More sharing options...
gsp_runner Posted October 8, 2021 Share Posted October 8, 2021 Disconnect any external speaker or headphones and see if the audio works. You can also try the MP3 file on to a different media player, check if the audio works. Link to comment Share on other sites More sharing options...
IanJ Posted October 8, 2021 Share Posted October 8, 2021 no external speaker or head phone connected? i guess I have to return? Anyone know of a good pedal that works with mac? Link to comment Share on other sites More sharing options...
gsp_runner Posted October 11, 2021 Share Posted October 11, 2021 You can find list of compatible foot pedal here: http://help.nchsoftware.com/help/en/scribe/win/inpdev-compatible.html Link to comment Share on other sites More sharing options...
IanJ Posted October 11, 2021 Share Posted October 11, 2021 Someone from the company sent me a link to down load the program again. I just deleted what ever version I had of Express Scribe and it worked. https://www.nch.com.au/scribe/scribemaci.zip Link to comment Share on other sites More sharing options...
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