Mrs D Posted March 12, 2019 Share Posted March 12, 2019 Hi I have just purchased express scribe professional and have it downloaded onto my MacBook Air. It all seems to be working fine but the hot keys are responding. Under 'preferences' 'hotkeys' I have ticked 'enable system-wide hot-keys' so it should work..? Really need to use the hotkeys to save myself having to take my fingers off the keyboard to use the mouse to pause and rewind. Thanks Link to comment Share on other sites More sharing options...
elk Posted March 12, 2019 Share Posted March 12, 2019 Hello, If you are using a Mac, please make sure to press the "fn" key when using your hotkeys. Regards. Link to comment Share on other sites More sharing options...
Mrs D Posted March 12, 2019 Author Share Posted March 12, 2019 2 hours ago, elk said: Hello, If you are using a Mac, please make sure to press the "fn" key when using your hotkeys. Regards. Hi thanks for the suggestion but that still doesn't work Link to comment Share on other sites More sharing options...
Kaydee Posted March 20, 2019 Share Posted March 20, 2019 I am having the same issue, I have tried reassigning the hot keys and they aren't working either. Has anyone figured this out? Link to comment Share on other sites More sharing options...
topherkelley7 Posted March 23, 2019 Share Posted March 23, 2019 No luck figuring this out. Using fn doesn't resolve the issue, unfortunately. My advice is to select View > Float Above Other Windows in Express Scribe and then to manually insert it. I've submitted a ticket to see if they can't figure out this issue. Hoping for some answers soon! Sigh, ES used to work great on my MacBook Pro! Link to comment Share on other sites More sharing options...
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