neuroticalli Posted February 9, 2019 Posted February 9, 2019 i just repurchased this and since i was forced to update and repurchase the voice pitch shifter does absolutely nothing......i have no problems with streaming other voice effects live but as soon as i use one with "voice pitch shifter" its as if i hit the bypass effect button.. thats literally the only effect i need from this program and its really messed me up not having it..if i cant get this fixed i need a refund
N_C_H_yusuf Posted February 10, 2019 Posted February 10, 2019 Hi neuroticalli, Thank you for letting us know the problem. As I've answered in the other post, I'm looking into the issue and it will be fixed with the next release. Please let me know if the problems persists after the next release. Best regards, Yusuf
neuroticalli Posted February 11, 2019 Author Posted February 11, 2019 this is the most fucked up "customer service" give me my money back you theives thanks for ruining my stream with your forced update i never wanted,that also showed ZERO improvements or change from the last version i was using.good job making the small amount of people who use this pay you over,and over,and over again DONT use this software
N_C_H_yusuf Posted February 12, 2019 Posted February 12, 2019 Hi neuroticalli, As I mentioned in the other thread, this was a rare problem and only few people had this bug. I would like to add that this is a public forum and I'm not a customer service representative. I'm just trying to help people who faces problems with Voxal. If you have concerns or issues with an NCH product, you should contact customer service. Regards, Yusuf
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