Paul Schneiter 0 Posted August 2, 2017 Share Posted August 2, 2017 Where is the page that allows the user to sign in to Photo Pad? I can't find it. I assume a password is required. Where is it supposed to be entered? If I enter "PhotoPad," it cannot be opened, which tells me that a password is required. I will appreciate any guidance members can provide. Link to post Share on other sites
Gekker 0 Posted August 3, 2017 Share Posted August 3, 2017 Hello, PhotoPad doesn't have a password or any kind of sign in mechanism. You might be referring to the registration code (numbers-letters) that is entered into the program in order to license it. After you purchased your license you should've received an email with a 12 or 13 digits serial number that must be activated at https://secure.nch.com.au/activate/index.html in order to generate the registration code. Sometimes you'll receive the registration code up front. The registration code is entered by going to File > Register Software... Link to post Share on other sites
ETH 0 Posted April 30, 2020 Share Posted April 30, 2020 (edited) I have just Paid for Photopad pro and I need to license it. NCH requires a registration code (numbers-letters) inserted into a box. However I was sent a code the had numbers then a dash then lower case letters. Example 266459-zknzzjvj this is a fictitious code I have tried to enter the numbers and no dash then five of the lowercase letters to add up to the 12 required. after about 6 combinations an error message came up each time. Please Help as YOU HAVE MY MONEY and I cannot use the Pro program I have tried to ring (the Australian Number) and message told me to enter my passcode where do I get a copy from Looking forward to your reply Edited April 30, 2020 by ETH Link to post Share on other sites
N_C_H_josh 0 Posted April 30, 2020 Share Posted April 30, 2020 We'd need to see the error message. What did it say? Link to post Share on other sites
ETH 0 Posted April 30, 2020 Share Posted April 30, 2020 38 minutes ago, N_C_H_josh said: We'd need to see the error message. What did it say? IT said that the numbers entered is incorrect Regards you need to see error message I have tried copy and tried to paste in this reply DOES NOT WORK What next !!!!!!! Link to post Share on other sites
ETH 0 Posted April 30, 2020 Share Posted April 30, 2020 I tried to put in VARIOUS combination of the Registration Code sent to me Link to post Share on other sites
N_C_H_josh 0 Posted April 30, 2020 Share Posted April 30, 2020 I'll message you. The registration code that you posted is off by a character. I edited your post to remove that code. Link to post Share on other sites
ETH 0 Posted May 1, 2020 Share Posted May 1, 2020 I have now uninstalled the program and downloaded later version. having paid for pro How to I now upgrade Thanks ET Link to post Share on other sites
ETH 0 Posted May 1, 2020 Share Posted May 1, 2020 Hi Josh your post I'll message you. The registration code that you posted is off by a character. I edited your post to remove that code. what and where is your message I think I saw somewhere the last 3 letter juj were wrong ??? this is frustrating and I am 80 year old, and I need that pro as I am writing a book and I need to edit some scanned photos. being 80 does not mean I have lost my mind. it works very well ETH Link to post Share on other sites
N_C_H_josh 0 Posted May 2, 2020 Share Posted May 2, 2020 I sent you a private message. Look for this at the upper right after you log into the forum: The email icon in the middle will take you to your messages. Link to post Share on other sites
ETH 0 Posted May 2, 2020 Share Posted May 2, 2020 Thanks Josh But when I tried to enter it as 4596336zunzzjvj as in your message said I got an error message www.nch.com.au says Please enter a valid serial number. It should be 12 or 13 digits and contain only numbers what am I doing wrong I could send you a copy via email if this would help Link to post Share on other sites
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