Paul Schneiter Posted August 2, 2017 Share Posted August 2, 2017 Where is the page that allows the user to sign in to Photo Pad? I can't find it. I assume a password is required. Where is it supposed to be entered? If I enter "PhotoPad," it cannot be opened, which tells me that a password is required. I will appreciate any guidance members can provide. Link to comment Share on other sites More sharing options...
Gekker Posted August 3, 2017 Share Posted August 3, 2017 Hello, PhotoPad doesn't have a password or any kind of sign in mechanism. You might be referring to the registration code (numbers-letters) that is entered into the program in order to license it. After you purchased your license you should've received an email with a 12 or 13 digits serial number that must be activated at https://secure.nch.com.au/activate/index.html in order to generate the registration code. Sometimes you'll receive the registration code up front. The registration code is entered by going to File > Register Software... Link to comment Share on other sites More sharing options...
ETH Posted April 30, 2020 Share Posted April 30, 2020 (edited) I have just Paid for Photopad pro and I need to license it. NCH requires a registration code (numbers-letters) inserted into a box. However I was sent a code the had numbers then a dash then lower case letters. Example 266459-zknzzjvj this is a fictitious code I have tried to enter the numbers and no dash then five of the lowercase letters to add up to the 12 required. after about 6 combinations an error message came up each time. Please Help as YOU HAVE MY MONEY and I cannot use the Pro program I have tried to ring (the Australian Number) and message told me to enter my passcode where do I get a copy from Looking forward to your reply Edited April 30, 2020 by ETH Link to comment Share on other sites More sharing options...
ETH Posted April 30, 2020 Share Posted April 30, 2020 38 minutes ago, N_C_H_josh said: We'd need to see the error message. What did it say? IT said that the numbers entered is incorrect Regards you need to see error message I have tried copy and tried to paste in this reply DOES NOT WORK What next !!!!!!! Link to comment Share on other sites More sharing options...
ETH Posted April 30, 2020 Share Posted April 30, 2020 I tried to put in VARIOUS combination of the Registration Code sent to me Link to comment Share on other sites More sharing options...
ETH Posted May 1, 2020 Share Posted May 1, 2020 I have now uninstalled the program and downloaded later version. having paid for pro How to I now upgrade Thanks ET Link to comment Share on other sites More sharing options...
ETH Posted May 1, 2020 Share Posted May 1, 2020 Hi Josh your post I'll message you. The registration code that you posted is off by a character. I edited your post to remove that code. what and where is your message I think I saw somewhere the last 3 letter juj were wrong ??? this is frustrating and I am 80 year old, and I need that pro as I am writing a book and I need to edit some scanned photos. being 80 does not mean I have lost my mind. it works very well ETH Link to comment Share on other sites More sharing options...
ETH Posted May 2, 2020 Share Posted May 2, 2020 Thanks Josh But when I tried to enter it as 4596336zunzzjvj as in your message said I got an error message www.nch.com.au says Please enter a valid serial number. It should be 12 or 13 digits and contain only numbers what am I doing wrong I could send you a copy via email if this would help Link to comment Share on other sites More sharing options...
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