ETH

I am having same problem What is answer

Thanks Josh But when I tried to enter it as 4596336zunzzjvj as in your message said I got an error message www.nch.com.au says Please enter a valid serial number. It should be 12 or 13 digits and contain only numbers what am I doing wrong I could send you a copy via email if this would help

Hi Josh your post I'll message you. The registration code that you posted is off by a character. I edited your post to remove that code. what and where is your message I think I saw somewhere the last 3 letter juj were wrong ??? this is frustrating and I am 80 year old, and I need that pro as I am writing a book and I need to edit some scanned photos. being 80 does not mean I have lost my mind. it works very well ETH

I have now uninstalled the program and downloaded later version. having paid for pro How to I now upgrade Thanks ET

I tried to put in VARIOUS combination of the Registration Code sent to me

IT said that the numbers entered is incorrect Regards you need to see error message I have tried copy and tried to paste in this reply DOES NOT WORK What next !!!!!!!

I have just Paid for Photopad pro and I need to license it. NCH requires a registration code (numbers-letters) inserted into a box. However I was sent a code the had numbers then a dash then lower case letters. Example 266459-zknzzjvj this is a fictitious code I have tried to enter the numbers and no dash then five of the lowercase letters to add up to the 12 required. after about 6 combinations an error message came up each time. Please Help as YOU HAVE MY MONEY and I cannot use the Pro program I have tried to ring (the Australian Number) and messa