tsr Posted May 8, 2017 Share Posted May 8, 2017 Hi. I've used videopad for a while, but am now having some problems and desperately need some help. when my video exports, parts of it freeze, while the audio continues without problem. I've read other threads on this issue, but nothing has worked... I've tried mp4, mpg, avi and have tried exporting to dropbox, drive, video file, and youtube, but nothing has helped. Please give advice! Thank you! Link to comment Share on other sites More sharing options...
borate Posted May 8, 2017 Share Posted May 8, 2017 What are the PC's specs: RAM, CPU, GPU, free drive space, etc.? If possible, use FILE|SAVE AS PORTABLE PROJECT and then upload the result to DropBox, Google Drive, MS OneDrive or the link and link it here. If lots of file, zip the result. Someone will take a look. Link to comment Share on other sites More sharing options...
c_major Posted May 8, 2017 Share Posted May 8, 2017 @tsr Are you using the latest version (v5.03)? If not please upgrade. We've recently fixed a bug causing similar issues. Link to comment Share on other sites More sharing options...
tsr Posted May 8, 2017 Author Share Posted May 8, 2017 I am using the latest version, 5.03 I just backed up the file using "save portable file as" and opened the resulting "untitled project" and am now trying to upload that, but I'm not sure how different the result will be yet. The computer has 8.00 RAM, and i7- 4500U CPU Link to comment Share on other sites More sharing options...
c_major Posted May 8, 2017 Share Posted May 8, 2017 Please zip the backup folder and upload it on Google Drive or One Drive. PM me or post the link here. We'll have a closer look. Link to comment Share on other sites More sharing options...
Mouaz Ali Posted February 23, 2019 Share Posted February 23, 2019 On 5/8/2017 at 7:22 PM, c_major said: Please zip the backup folder and upload it on Google Drive or One Drive. PM me or post the link here. We'll have a closer look. I am having the same exact issue and I have the latest version of the software. The exported video freezes everytime. Link to comment Share on other sites More sharing options...
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