mindjob Posted November 20, 2015 Share Posted November 20, 2015 Hi, I have been using my Pioneer DVR-X122 DVD burner since 2007. For most of that time I have been using Express burn. Lately however, I have been getting the following error whenever I try to burn a DVD: Error with write address Source file sense data: 05 21 02 I am running windows 10 on my Dell laptop. I need to know if: 1- I should get a new DVD burner or 2 - I should try another burner program There doesn't seen to be any firmware update for the Pioneer. As always, I use Memorex DVD-R discs Thanks, Greg Link to comment Share on other sites More sharing options...
Chris75 Posted November 20, 2015 Share Posted November 20, 2015 Hello Greg, Supposedly this issue may happen when there is a mismatch between your disc drive and the data rate itself. To resolve this issue try burning the disc at a lower speed if you are using the Max, or to a higher speed if you are using the lowest. Link to comment Share on other sites More sharing options...
mindjob Posted November 21, 2015 Author Share Posted November 21, 2015 Hi Chris So the default speed is the max, which is 16x. I lowered the burn speed to 12x and got a different error: unknown scsi access error sense data 02 04 07 The I tried Aimersoft DVD and it asked me to insert a writeable disc, like it didn't recognize something in the Pioneer. Is it time just to get a new DVD burner? Thanks Greg Link to comment Share on other sites More sharing options...
mindjob Posted November 23, 2015 Author Share Posted November 23, 2015 I'm still getting the error, regardless of the speed I "burn" the disc unknown scsi access error (SCSI? Really?) sense data 02 04 07 The only thing that's changed to my PC was the update to Windows 10 last week Greg Link to comment Share on other sites More sharing options...
Chris75 Posted November 23, 2015 Share Posted November 23, 2015 Hi, if it was possible please try using a different DVD drive or test the program on another computer. The issues you are reporting seem to be related to the DVD drive itself. Link to comment Share on other sites More sharing options...
mindjob Posted November 24, 2015 Author Share Posted November 24, 2015 I installed Express Burn on my mac and used the superdrive to burn a DVD. I got this error: Sense Data 05 24 00 The superdrive is good because I used another program to successfully burn a DVD Greg Link to comment Share on other sites More sharing options...
jonny5 Posted December 5, 2015 Share Posted December 5, 2015 Hi, I have just bought the software and constantly getting error 05 21 02 trying to burn an ISO to dvd, this is with a brand new samsung dvd writer and Verbatim discs on a Mac. Burning the same ISO on a Windows machine fine with different software. Link to comment Share on other sites More sharing options...
mindjob Posted December 6, 2015 Author Share Posted December 6, 2015 I replaced my pioneer and got a new LG DVD burner. I was able to burn the disc but when I tried to play it in my Sony DVD player, it got stuck in the "loading" phase and wouldn't play. So I threw the towel in and customer support refunded me for the new version (4.92). I will continue to use the older version 4.37 and have never had a problem. Thanks for your help Link to comment Share on other sites More sharing options...
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