Jump to content

Cannot add video clips with version 3.01

Mike Parks

Recommended Posts



Used free user version 2.12 a few times with no problems. Just loaded free user version 3.01 and I cannot add any video clips. The clip appears in the clip preview window and states 'generating thumbnail images' but then a pop up states 'abnormal execution error' and asks if I want to submit an error report.


Any ideas please ?





Link to comment
Share on other sites


If you loaded and kept the original vpsetup.exe file for your earlier version (and not simply run it from a website), then unistall the version you are currently using or drag all the NCH VP folders to the dustbin including any desktop shortcuts. Now re-load and run the old vpsetup.exe file.


I have done this several times whilst trying out V3.0/01 and it seems to work OK.



Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...