Out of time: IVM aborting plugin

[Norbert]

Hello,

i'm testing the IVM Software; the goal is to build a call centre application.

 

the problem is this:

The first OGM call a plugin and must wait a variable value to determine the next OGM.

It can wait a time at the end of message; but is not a good solution: may it be too shoort or too long...

 

I'm looking for an event condition like "when the plugin ends"...

 

I have modified the plugin code to insert a dalay so i can easy test the problem, but i'm not be able to find a solution.

 

some ideas or triks?

 

Thank you for your reply.

[Guest Guest]

Hello,

i'm testing the IVM Software; the goal is to build a call centre application.

 

the problem is this:

The first OGM call a plugin and must wait a variable value to determine the next OGM.

It can wait a time at the end of message; but is not a good solution: may it be too shoort or too long...

 

I'm looking for an event condition like "when the plugin ends"...

 

I have modified the plugin code to insert a dalay so i can easy test the problem, but i'm not be able to find a solution.

 

some ideas or triks?

 

Thank you for your reply.

<{POST_SNAPBACK}>

 

YOu have that condition on the ogm panel, you can stop the ogm when pugin ends.

[Guest Guest_Ahmed_*]

YOu have that condition on the ogm panel, you can stop the ogm when pugin ends.

<{POST_SNAPBACK}>

[Guest De-allied]

I have similar problem with the emailsmtp plugin, however after displaying the error 'Plugin did not return before OGM finished playing - aborting plugin' it still sent the email correctly.

Any body with a solution about an OGM depending on another for value and the previous one is aborted ?

[chinoy]

On the main OGM properties, experiment with different times in the wait section.

Also, make sure that your message os long enough... It may be as simple as "Please hold while we lookup that information...."

 

Hope this helps