I have the exact same problem. I downloaded the free version for my mac transcribing hours of text for my master thesis, and now I can't access the program. I hope there is a way to get the text out of the software. I can't afford to pay for it, which is why I used the free version in the first placed. To now lock me out of the software and my material is not right. How can I access my content? Is there a file? Please help. I need it.