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NCHCraig

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Posts posted by NCHCraig

  1. Normally this means the plugin did not run at all. Probably the path to the plugin is wrong.

     

    A couple of the examples need updating for version 3+ and will generate the error. Put in an absolute path for the location of the plugin executable

  2. 1. there is no manual separate to the help file for Express Burn

     

    2. burn error for Memorex CD/RW - this sounds like a media compatibility issue. There are many cases where a particular drive cannot burn particular media. Sometimes you can upgrade the BIOS of your burner (see the manufactureres website), otherwise just use different media.

     

    3. EB's EP' ? What are you talking about here? If you are talking about ripping tracks from a CD or other media you should refer to the Express Rip forum.

  3. Can you tell me somthing abou tthe audio files you burned. Particularly the files that failed.

     

    It may me Express Burn has not decoded those files correctly.

     

    Try creating a new audio cd (no need to burn it) and add the same files. Select one of them and click on the play button. Does the audio play ok?

  4. This means it is detecting the tones in the call to indicate that a fax machine is calling you.

     

    IVM does not handle faxes and such calls should be sent to another line.

     

    If these are not fax calls then the issue is that you modem/drivers are faulty. Please redownload and re-install.

  5. IVM will answer any calls received via the physical phone line connected to the modem/telephony board.

     

    I am not sure how to filter based on the incoming line, this seems to be specific to your PBX system. Possibly we could customise IVM for this but it would involve development costs. Please see out website for details.

  6. My immediate thought is that you need separate SIP accounts for each VOIP line.

     

    I just spoke to a expert here and he will check. We will confirm back.

  7. Sorry, no.

     

    We have a set duration to handle cases where a person calls in and decides to hang-up and not leave a message.

     

    Is there a reason why you would need to leave a very short message?

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