pyz01

Graham I got 4.48 today. Tested to see what the statement looked like. Here is a copy for you to see http://s1193.photobucket.com/albums/aa348/pyz01/?action=view&current=nch-statement-448.jpg As you can see -- I did not have any issue on the header. However, I did have the double underline see: http://i1193.photobucket.com/albums/aa348/pyz01/nchcapture2.jpg So I got 1/2 the bug you got. Still don't know why you are having problems with the header. But the underline is annoying. Cheers -- Ken

Graham Iwent today to download to test it and I still get the 4.44 version (which I currently have). Since, according to the site, 4.44 is still the official version, is it possible you have a beta preview version? If yes, hopefully you can let them know and they can fix it before official release. Ken

I think you are being a little unfair to NCH. Apple is only one platform. First - As long as you have web access - you should be able to get to the accounts. With respect to an APP -- I think what you are asking for will be out later this year -- a tablet that runs Windows 8. Once this comes along - ALL PC apps will be able to run on a tablet and it will make the iPad seem like a toy compared to the real tablets that will run Win 8. I just think you need to be a little patient -- what you want is coming soon enough.

Hi Graham -- I noticed that as well. I was one of the lucky ones --- it did not effect my invoices -- but I can see if someone was tight on space where it could make a difference. You are correct -- it is frustrating to have to test the invoice printing every time they update. I updated several times and, each time the very first thing I do is print an invoice to see if it is still OK. If it is -- I go with the update. If it is not - I revert back to the old version and use it until the next update. The other frustrating thing is the inability to alter the margins of the columns in the invoice and customize ALL the printed columns. Why not allow someone to choose every column they want AND how large they want the column. I understand that this is like placing a separate print module in the program and that would be more costly -- but they really need to do a better job with the invoice printing. As for the change in functions -- most changes, that I have noticed, have been OK (i.e., I am happy with them). But I definitely agree,the invoice printing is hit or miss. Hope you find a happy medium. -- Ken

Hi Graham Interesting. I am having no issue except that if I uncheck the box and leave the two addresses the same - the program detects no change and does not print the SHIP-TO. As long as I uncheck the box and make sure it is different - it works. One thing I did notice -- the Ship to prints very close to the right edge. I have not tried it -- but it makes me wonder if the ship to were long (i.e., longer that the space they have provided for it to print -- if the program would recognize that it is too long an not print it.) I may try that to see what happens. Could again be some sort of printing issue based upon the size of the ship to field like it was in the header. Of course, the best thing to do in this case would be for them to wrap it instead of suppressing it - but it would not surprise me. I will let you know if I get any results similar to yours.

Graham -- I was also able to take an existing invoice - uncheck the box and changed only the zip code on the ship to. The invoice showed the shipto and it printed. SO I guess if they ship to and the bill to are EXACTLY the same -- it will not print. Make sure they are different and it should work. Let me know your results -- mine were good.

Hi Graham I see your issue. What I was able to do was to print a packing slip. This has both the ship to and bill to on it. It is not the same as an invoice - but hopefully that will help your situation. Print a packing slip to place in the package and print the invoice to send to the payer. Not ideal -- I agree there should be a way to print the ship to on the invoice -- but I think you would have to request this as an enhancement to the programmers. Hope that helps. Ken

Graham On the OPTIONS - COMPANY tab - I have a REPORT LOGO Height of .75 inches On the OPTIONS - INVOICE tab - LOGO HEIGHT - I also have .75 inches On the OPTIONS - OTHER tab - Margins and other Report Settings Side is .75 and Top/Bottom is .75 The LOGOS themselves are standard .jpg files. But on both logos I did fiddle with the sizing to get them right. All I did was use standard Microsoft picture manager to reduce the sizes until they fit the way I wanted them to. I think the key here is to size the logo correctly and it should work. In other words, I made the logo fit the report instead of the other way around. Hope this information is helpful. Best of luck in getting yours to work.

Thanks MCGCS Try here for the two screenshots http://s1193.photobucket.com/albums/aa348/pyz01/

OK -- I have two separate screen shots - unfortunately, I have no where to upload to. On the one, logo is LONG and we placed the detail address under the logo. On the other, the logo is shorter and it is next to the logo. I believe the combination of the logo size and the address is what is happening to you Graham -- not sure I see an easy solution. However, if you want a large or long logo - you can always place the details under the logo. Hope that helps. Ken

Graham My company details are no longer wrapping on the invoice. But you seem to indicate that your's still wrap. They must be using some sort of proportional spacing or something. On my invoice I have the logo and then the company name next to it. All lines are no longer wrapping and the invoice is now printing on one page (as it should). For me -- the bug is fixed. I would have thought that this would have fixed your issue as well. Sorry to hear it still is not working for you.

Downloaded a version known as 4.42 tody. All bugs in 4.14 were fixed! Graham -- please check to see if your bugs were fixed. My only question is this -- how did we go from 4.14 to 4.42?? Not sure -- but this latest version 4.42 seems to work! Thanks to NCH for the fixes.

Yep -- same issue Graham. They did fix the issue with the tax and line total for the invoice. However, with the attempt to fix the header on the printed invoice, now if you LEFT justify the invoice information, it looks like this Date: xx/xx/xxxx Invo xxx ice No.: Of course this bug, plus the fact the the title wraps to two line makes the entire invoice print on 2 page again, with the business byline or message printing on the second page. Again, does not matter if it is letter or A4. For every step they take forward -- they take a 1/2 of step back. Again -- because of this, I will have to revert back to 4.09 - last working copy for me.

There are now two additional bugs in Version 4.11 that I discovered. First, the invoice entry screen shows the line total in the TAX column. If you have sales tax, the sales tax amount replaces the total and NO line total is show at all. Second, when printing invoices, there are now way too many blank detail lines causing all previously printed and future printed invoices to print on two pages regardless of whether you are using letter or A4 paper. Again, this shows a lack of proper testing - as anyone who runs the program could spot both of these glaring errors immediately.

I agree with Graham with this issue -- specifically on the INVOICE header. If you have a logo and then it adds your detailed address information -- what shows in the print preview looks fine - but when it prints - the print it actually wrapped. Very unprofessional looking and shows a lack of adequate testing on the part of the programmer.

They have finally posted the enhancements for version 4.05. Version 4.05 Windows version Release: Fixed submenu does not go away if you click elsewhere making you force to choose Fixed payment screen for customers is newest one on top Fixed edit option improper activation Fixed failed Test in 800x600 screen resolution with normal font size (100% - 96 dpi) Fixed add colons to all labels in web interface Fixed text cut off in few dialog box (tested in Xp) Done move bubble tip for balanced transactions Done credit card details/fields Fixed warning quantity:options to enable warning quantity notification Done change wording of option "Nothing - just record" Uploaded 2011-07-05 Thanks guys -- sorry to nag but it says it was released 7/05 and yet as of last week it was still not there.

I have seen a couple of places mention of a new version 4.05 - but when I go to the support page it does not mention version 4.05. Additionally there is no information of what the new enhancements for 4.05 are. How are we to evalute the worthliness of an upgrade to this new version if we do not know what the new version has?? Any information would be appreciated.

The express account software was very easy for importing invoices, customers and suppliers. It was surprising to me that since customers and invoices could be imported, you would think purchases and or Purchase Orders would also be imported to go with the suppliers. However, these cannot be imported. Why is that?