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Showing results for tags 'paid'.
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I have a number of invoices which are showing as 'not paid' even though the payment has correctly been allocated to the invoice? This is confusing for customers when they receive a statement which shows that their invoice as 'not paid' when they can see their payment listed? I've recalculated the customers balance and still this hasn't helped???? Confused.
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I assume there's some difference, otherwise there wouldn't be two options. Does the free version not have all the features of the purchased version? Does the free version have a watermark or time limit? I looked for answers on the site, but couldn't find any. Thanks in advance. (In case it isn't obvious - as this is the Debut Video Capture forum - I'm talking about the Debut Video Capture software.)
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- Debut
- free versus purchased
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I recently upgraded from VideoPad free version 3.81 to 4.22 or so, and I remember that the free version was limited in that it couldn't export video in a certain file type, but it still could. Now with the 4.22 "demo" version, I can't export video period. Like, seriously, if I could do that in previous free versions, why would you remove it?
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I have quite a few invoces that say they are paid when no payment was applied. This is occuring under the invoice report page. If I click on payment report it has the correct amount paid. For example: I have a customer who's paid $1,605 and thats what it says under the payment report which is correct. That paid for 9 of the 22 invoices. When I click on invoice report it says 19 of the 22 invoices are paid? Can anyone help me resolve this.
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I updated Express Accounts and it seems that I can no longer track the sales tax that I pay on expenses into my "sales tax paid 2" account. In my previous version express accounts would record a running total of the HST I have paid under 'sales tax paid 2' (2 being for the second year in business I guess) and when I run a balance report it would show sales tax paid 2 on the report as well as sales tax collected. Now when I process expense payments it just keeps track of the HST I paid under some random other account and when I go to "options > tax > HST" and then "sales tax paid", I can't select the "sales tax paid 2" account from the list! It only seems to show expense accounts there, but where it says "sales tax collected" I can still choose the "sales tax collected 2" account. What the heck is going on here? I can manually edit the journal entry back to "sales tax paid 2" and it will update the running total but its so unnecessary as it worked fine before. Here are a couple of pics to help describe the situation. PLEASE if you know the solution here, let me know - I would very much appreciate it.