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  1. Ko1osA1

    Black shade

    Hello. I reinstalled VideoPad and I got this kind of problem in screen recording, just dark shade, nothing is visible. Also track darkened in VideoPad, how to fix the problem? I reinstalled and rolled back, nothing worked. Screenshots: Debut - https://prnt.sc/vjjous VideoPad - https://prnt.sc/vjjpbv Thanks you.
  2. Hello, Has anyone else had this? I select an area to record... no problem, but when I press record although the selected area IS recorded an offset dashed box appears which is recorded too. Anyone else had this problem? You can see it in the link below. The whole screen is recorded....and also a highlighted offset box. https://vimeo.com/478031289 Thank you for your help. Danny
  3. I have NCH Debut Pro 5.0. I am using it to transfer videos from an old Hi8 Camcorder to my Windows 10 computer. Based on the NCH recommendations for a capture device at http://www.altoedge.com/usbcapture/index.html, I bought the Diamond VC500. I hooked up the S-Video, and the Red & White cables. I installed the driver for that along with the PowerDirector12 software that came with the VC500, but I really want to use the Debut software instead. Problem is: When using Debut, in previewing the video on the computer screen (ie, before hitting the Record Button), Debut shows the vid
  4. If I buy Video Pad, do I have to buy Debut either to record my screen? Does Video Pad record the screen without Debut?
  5. Bonjour, quand je lance Début, il m'est impossible d'ouvrir un document .pdf avec Adobe Reader. Le .pdf ne s'ouvre pas et Reader freeze sans espoir de réaction (attente de 10 minutes "pour voir") J'ai désinstallé/réinstallé Reader, désinstallé/réinstallé Début, rien n'y fait. Avez-vous déjà rencontré ce problème ? Merci d'avance Configuration : W10P 1903, 8 Go, Core i5
  6. I purchased and installed Debut, then used it for an hour or so to capture MiniDV video from a Sony Handycam to my laptop. I had to stop and change the tape in the camera and when I tried to start Debut again it gives me this "abnormal execution problem" and that's all I see. I've reported via the bug report but need to get an idea or answer asap since I have a company video that needs produced.
  7. Buenas tardes, cordial saludo. Tengo debut en MAC. Cuando grabo un video, utiliza el micrófono del PC y si se genera algún ruido, como el del teclado, queda en la grabación. Estoy buscando poder grabar con el audio interno del PC sin que capture señal de micrófono, ¿como lo puedo hacer con DEBUT? Gracias anticipadas por su ayuda.
  8. I have a DEBUT license; I have installed the program on a computer. Can I install it on a second computer? Thank you.
  9. When video and audio recording and even using different microphones, the audio will cut out around the 45 to 50 second mark.
  10. Just installed the Debut Pro version and in the first two video screen recordings, got the lowest quality audio accompanying the video being recorded from the internet. Besides the volume being very low, the sound is Tinny, like it is enclosed in a tube. The system is a Mac, running Mojave OS 10.14.5 My system audio setting is on internal microphone, and in Debut, I used the audio Encoder set to high quality large file size. Anybody have any ideas? Thanks, the man with the "tin" ear.
  11. I am trying to put my vhs tape to dvd using easier cap and debut. Video records good but can not get audio even after trying the support items online. Using Windows 10-64. On the audio tab microphone and speakers are what shows up to select. I have tried both. I have downloaded the latest debut software. Thanks in advance.
  12. The video is practically frozen when trying to record from live streaming, only the sound works. I may get one frame every 20 seconds. I tried updating the debut software it did nothing. The recording works properly when I try recording from a video I have on file but not live.Debut also sometime freezes when I try to close it or I try to stop debut from recording Is it a Microsoft update causing this? I am on windows 10
  13. Hello, I bought a key for Debut Video Capture but I can't use it with latest version from the website. It says I have to use version 3. Where can we download Debut archives version ? Thanks
  14. There is a low-level hum on the audio during video playback. Any ideas on what may be causing the hum and how I can eliminate it? Thanks.
  15. Using Version 4.09. The software only offers me two choices "Primary" or "Secondary". No others. I have 3 and would like to choose any of them? Any ideas? Thanks
  16. OK after many trials on mac and windows here is what works on Windows 10 at least. Separate the video and audio inputs between two USB ports as follows: Install the Elgato device and then plug into a usb port. Purchase a USB audio input device for example ....Sabrent Aluminum USB External Stereo Sound Adapter for Windows and Mac. $7.49 on amazon. Plug in into another usb port. In the audio options for Debut select Microphone (USB audio device) If you go into the system mixer in windows you can select or deselect AGC (auto gain control) for the Sabrent device Plug you
  17. We've been using Debut Screen Capture software and editing in Videopad to upload to Youtube. Last week our computer failed so have just bought a new HP laptop and bought new copies of Debut and Videopad. So fair we've created two videos and when uploaded to youtube (through videopad) both are showing in 3D, instead of 2D, which is what we want. The video is in 2D on videopad, so something is happening on export and upload. When the export to youtube popup opens the "3D video (top to bottom)" checkbox is greyed out, but not checked. If I check the 360 video checkbox I can t
  18. Hi All, Following a major update from Microsoft 31 July 2017. I find that I am no longer able to use Microsoft Edge once recording is activated. Chrome and IE browsers work fine. I have updated to 4.04 just to ensure I have the latest version of Debut, but no joy! Any help?
  19. If in Audio settings, I choose both microphone and speakers, the output file is mangled. In fact if I try to play the output file, it would crash my pc everytime. Using the trial version, latest, just downloaded. Thanks in advance
  20. When I try to use the video capture of Debut software I get the error message "The device is opened by another program, Please close all programs that might be using the device and try again." I disabled all startup programs, rebooted the computer and I still get the same error message. The capture device is Pinnacle 710-USB. Does anyone have any idea on what could be running that is causing this error?
  21. I assume there's some difference, otherwise there wouldn't be two options. Does the free version not have all the features of the purchased version? Does the free version have a watermark or time limit? I looked for answers on the site, but couldn't find any. Thanks in advance. (In case it isn't obvious - as this is the Debut Video Capture forum - I'm talking about the Debut Video Capture software.)
  22. Hey, just needed some help trying to figure out why the sound I hear in my headphones is not being recorded but my mic sound is. I've tried everything and researched, but most solutions I've found online are for pc, but in my case I have a mac. It would be great to have some help on this! Thanks!
  23. Hello Forum, I'm new here so please forgive any lapses in terminology. I just had an unexpected power outage on my PC whilst capturing a large video recording of some live data on the internet. The result is that I have the untitled video file, but it will not play. I am wondering if it can be recovered as it contains information I need. I checked the file properties against another recording I made a couple of hours earlier and the resulting difference can be seen in the attached picture. I tried to convert the .avi file but it will not load in the file converter I su
  24. I've already recorded a few videos with the camera overlay but it recently started crashing when I tried to move it into a different corner. I unplugged it and Debut ran just fine, but the second I plug in the webcam, the whole thing crashes.
  25. All the videos I record in Debut are blurry and I can't get them to clear up. I'm using Debut Professional 3.07 and recording as MP4. I just bought a new 1920 x 1080 monitor but that didn't help. For video options, I'm using output 1920 x 1080 - HD and 30 FPS. For Encoder settings, I'm using MPEG 4 with a quality setting of 1.0. I've tried a variety of recording area sizes, but none are clear. Any advice I appreciated.
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