bill avellino Posted September 2, 2020 Share Posted September 2, 2020 working fine for weeks - no longer works today: I am told "The folder "xxxx does not exist. Do you want to create it now?" - when I say "no" (because I can view it on my desktop, and have been doing this with success for weeks up until today). Then it says "Unable to convert files. Please specify an existing output folder." Can someone help?- I use Switch almost every day. Mac el Capitan. thanks, Bill Link to comment Share on other sites More sharing options...
Fred28 Posted September 2, 2020 Share Posted September 2, 2020 I would try to remove the program and install again, if not then you should contact NCH tech team here: https://www.nch.com.au/support/index.html Link to comment Share on other sites More sharing options...
ROMEROCK Posted March 12, 2021 Share Posted March 12, 2021 I'm having the same issue as Bill, so how do you remove and install. Link to comment Share on other sites More sharing options...
Kim 1318 Posted March 16, 2021 Share Posted March 16, 2021 Do you have MAC or Windows? Link to comment Share on other sites More sharing options...
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