mumsieof2 Posted December 16, 2018 Share Posted December 16, 2018 I've been using this software for many years . Recently I had to purchase the new version for my mac (5.05). Since then all hell has broken loose!!!! Firstly when applying a payment to a customer, every customer is out of alphabetical order! so it takes ages to sift through everyone, Plus invoices that were paid are now showing unpaid on customers accounts!! which is now causing me total stress!! NCH are totally unhelpful. HELP!!! Link to comment Share on other sites More sharing options...
mitrecyclers Posted December 16, 2018 Share Posted December 16, 2018 Lucky. I was thinking to update. I will hold my horses. Its working fine at the moment. Link to comment Share on other sites More sharing options...
mumsieof2 Posted December 17, 2018 Author Share Posted December 17, 2018 Thing is it wouldn't let me use it unless I updated to the new version!! BEWARE Link to comment Share on other sites More sharing options...
Chris75 Posted December 17, 2018 Share Posted December 17, 2018 Hello mumsieof2, after installing the latest version if you still have issues you may want to contact the NCH Software support team. This type of issues are to specific and you may not find enough support resources on this forums. Also, I tested the latest version of the program and was not able to replicate the issue with the customers payments. Link to comment Share on other sites More sharing options...
tcp lifts Posted January 2, 2019 Share Posted January 2, 2019 I am too having major issues with this update, when you preview you invoices does it show you the full description ??? mine only shows about 10 lines of the full context , and when you save to pdf the same happens Link to comment Share on other sites More sharing options...
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