stebbinsd Posted August 16, 2018 Share Posted August 16, 2018 I'm moving to export my sequences. However, it just says "sound clips processing ... please wait." The problem is that all my sound clips are working perfectly. Also, VideoPad never actually finishes processing the clips. I can come back an hour later and it will still say "sound clips processing ... please wait." Reinstalling doens't fix the problem. Clearing the cache doesn't fix the problem, either. Btw, I'm using Version 5.04. Link to comment Share on other sites More sharing options...
c_major Posted August 16, 2018 Share Posted August 16, 2018 Hi, I think the latest version would solve your problem. Also, what Windows are your running? I remember the bug we've fixed only happen on Win7. Link to comment Share on other sites More sharing options...
stebbinsd Posted August 16, 2018 Author Share Posted August 16, 2018 I just upgraded to version 6.10. While that solved the problem of the indefinite sound processing, I have a minor grievance with version 6.10. The black background is just offputting. Is there any way I can change the settings in VideoPad to have the same white and light blue aesthetic as before? Link to comment Share on other sites More sharing options...
borate Posted August 16, 2018 Share Posted August 16, 2018 Not an option at this time. Link to comment Share on other sites More sharing options...
Renderer Posted July 12, 2019 Share Posted July 12, 2019 I have the latest 7.22 version, I have no other soundtrack other than my main main music sound track! But when i move ahead to export, its still processing some sound, and yes its infinite! Thats really bad! Link to comment Share on other sites More sharing options...
borate Posted July 12, 2019 Share Posted July 12, 2019 No other reports of that recently. Please upload the project and someone will check it out. Here's how... http://nch.invisionzone.com/topic/23659-tips-for-getting-help-on-this-forum/ Link to comment Share on other sites More sharing options...
ROUS Posted October 25, 2019 Share Posted October 25, 2019 I'm experiencing this bug now. My finished video in 7.24 now gives the 'processing sound clips' message and never builds an export file. Multiple restarts and renames. Nothing seems to get it out of that mode. And, there is intentionally no sound in the video. Link to comment Share on other sites More sharing options...
ROUS Posted October 25, 2019 Share Posted October 25, 2019 Just updated to 7.34. No improvement. Aggravating. Link to comment Share on other sites More sharing options...
borate Posted October 25, 2019 Share Posted October 25, 2019 THE best way to track this down is for others to be able to run your project. Please share it. The process isn't difficult. As noted in the link above... Here's how. http://nch.invisionzone.com/topic/23659-tips-for-getting-help-on-this-forum/ If it contains sensitive material you can link it in a personal message (PM) to me, via the envelope above. Be sure to FILE|SAVE PORTABLE PROJECT AS, not simply SAVE PROJECT, and don't forget to share it. Link to comment Share on other sites More sharing options...
Laura777 Posted December 23, 2019 Share Posted December 23, 2019 Running 7.24 just started having this problem after reinstall on new hard drive. its' really aggravating! Oh and hey Einstein, it can't be the project if so many are experiencing the problem. Its the program Link to comment Share on other sites More sharing options...
Andy chu Posted April 16, 2020 Share Posted April 16, 2020 Hi i think I have the same problem today after my Windows was updated. it keep on show Processing sound clips. i updated to version 8.28. Br andy Link to comment Share on other sites More sharing options...
borate Posted April 16, 2020 Share Posted April 16, 2020 Please share the project, and mention the exact export settings you used. We'll check it out. This isn't difficult, takes but a few minutes and can be private. Here's how... http://nch.invisionzone.com/topic/23659-tips-for-getting-help-on-this-forum/ If it contains sensitive material link it in a personal message (PM). Click the envelope above. It won't be passed on or retained. Use FILE|SAVE PORTABLE PROJECT AS, not simply SAVE PROJECT, and don't forget to share it. Link to comment Share on other sites More sharing options...
Rotten2matoesYT Posted July 18, 2020 Share Posted July 18, 2020 July 18, Version 8.56. Same problem. I agree with Laura, this isn't the project, it's the program. I've tried clearing unused cache, and reinstalling 5 times. Any help would be great, this is really starting to tick me off. Link to comment Share on other sites More sharing options...
borate Posted July 18, 2020 Share Posted July 18, 2020 As suggested above, let's see the project so the problem can be tracked down. This isn't difficult, takes but a few minutes and can be private. Just follow the PORTABLE project instructions here. Don't upload the exported file. http://nch.invisionzone.com/topic/23659-tips-for-getting-help-on-this-forum/ If it contains sensitive material link it in a personal message (PM). Click the envelope above. It won't be passed on or retained. Use FILE|SAVE PORTABLE PROJECT AS, not simply SAVE PROJECT, and don't forget to get a shareable, public link - not one that is restricted. Also, try this version. For licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info. Link to comment Share on other sites More sharing options...
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