timster Posted July 23, 2018 Share Posted July 23, 2018 I have been using Debut for a year or so now, but just recently screen capture recordings have developed a stutter on playback. They run smoothly for a while, then it stutters, then smooth, then stutters. The smooth periods are shorter than the stutters. I imagine this is caused by slow disk writes causing the buffer to overflow and lose frames, but I have no idea why or how to fix it. I've tried reducing the frame rate to 20fps, and putting Norton 360 in silent mode, to no effect. I am using Debut on a Windows 7 64-bit laptop, with 6GB RAM, Intel i3 2.4GHz processor and currently 180GB free disk space. Any ideas? Link to comment Share on other sites More sharing options...
Fred28 Posted July 23, 2018 Share Posted July 23, 2018 Hello, I would consider upgrading to a SSD drive maybe that will help! You can also try and reinstall Debut, it might correct the issue. If all else fails I would contact NCH tech support and see if they can help! You can create a ticket for them on this link: https://www.nch.com.au/support/index.html  Goodluck! Link to comment Share on other sites More sharing options...
timster Posted July 24, 2018 Author Share Posted July 24, 2018 Thanks Fred. Unfortunately as it's a laptop the drive can't be changed for less than the price of a new one! I have tried writing to an external SSD but it's only USB2.0 which is even slower. I was wondering if I recorded to a different format that would help. Is mpg more resource hungry than say avi? Link to comment Share on other sites More sharing options...
timster Posted July 25, 2018 Author Share Posted July 25, 2018 Fixed with update to v4.08 Apparently some Windows updates had adverse effects on the previous version I had. Link to comment Share on other sites More sharing options...
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